Managed and supervised all store operations including training and supervision; opening/closing; cash operations; and daily quality control of clothing.
Created marketing strategies for Thrift Store including posting on social media platforms.
Introduced new POS systems to Thrift operation.
Trained all employees on the benefits of repurposing clothing and pricing according to market trends.
Created monthly visual merchandising campaigns in order to rebrand a dated establishment.
Planned and executed store- wide events for community fundraisers and seasonal sales
Higher Education
Campus Compact
09.2000 - 05.2020
Maintained thorough knowledge of industry trends and legislative changes affecting higher education
Advised senior leadership on the latest trends in higher education enabling informed decision-making on matters related to student support services.
Worked with faculty and senior leadership across New England to deliver membership resources.
Education
Bachelor of Arts -
American University
Washington DC
Master of Arts -
University of Maryland, College Park
College Park, MD
Skills
Retail experience in "pre-owned" fashion
Knowledge of visual merchandising
Familiarity of social media platforms
Knowledge of POS systems
Leading and coaching team
Strong customer service skills
Extensive experience in event planning
Timeline
Manager, Thrift Operations
Ruth’s House
07.2020 - 03.2025
Higher Education
Campus Compact
09.2000 - 05.2020
Bachelor of Arts -
American University
Master of Arts -
University of Maryland, College Park
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