Barbara Cash
Red House,WV
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Assistant General Manager
Worth Ross Management
06.2015 - 10.2022
- Responsible for resident customer services-new owner briefings, special requests, ARC requests, fines and conduct letters.
- Managed, trained and supervised concierge staff.
- Proactively manage accounts receivable.
- Provided timely weekly input for accounts payable.
- Published monthly social calendar and weekly newsletter.
- Responded to homeowner's special request according to governing document along with recommendations.
- Processed weekly payables.
- Conducted weekly concierge meeting and provided weekly summary of issues, concerns, observations with HOA board.
- Attended two training events each month.
- Daily walks of building with lead engineer.
- Purchased office supplies and housekeeping supplies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
Teacher
1199 Future Of America
06.2004 - 08.2013
- Utilized Bloom's taxonomy & STEM to assess learning on a variety of cognitive levels that promoted the educational, social and the emotional development of children.
- Trained support staff to meet requirements of state/local regulation as well as each individual child's needs.
- Communicated regularly with parents to build rapport and encourage growth within school.
- Addressed nutrition and health needs.
- Updated & maintained children's health records, progress reports.
- Worked closely with visiting speech and physical therapist.
Education
Associate of Arts - Early Childhood Education
Associate of Arts - The Essentials of Community Association Management
- Relevant Coursework: Association Communications, Management and the Law & Managing a large-scale Association.
Skills
Executive Assistant accustomed to supporting demanding executives in high profile responsibilities, both personal and professional
Excellent communication and interpersonal skills
Ability to work with minimum supervision, and use personal initiative to complete tasks and responsibilities
Determined and professional, with ability to work in a team environment
High level of confidentiality and discretion; able to interface with a;ll levels of management and clientele
Technical skills include: Microsoft Office, VMS, Strongroom, Zoom & Internet research
Timeline
Assistant General Manager - Worth Ross Management
06.2015 - 10.2022
Teacher - 1199 Future Of America
06.2004 - 08.2013
Bronx Community College of The City University of New York - Associate of Arts, Early Childhood Education
Community Associations Institute - Associate of Arts, The Essentials of Community Association Management
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