Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Barbara Cavazos

San Antonio

Summary

Dynamic and dedicated, with extensive customer service experience at Buck and Does and The Loft Coffee House. Known for fostering positive relationships, mentoring team members, and efficiently managing POS systems. I excel in problem-solving and maintaining high standards of cleanliness, contributing to enhanced customer satisfaction and repeat business. Bilingual in Spanish, ensuring diverse customer engagement and satisfaction.

Overview

4
4
years of professional experience

Work History

Cashier

Santas Ranch
10.2022 - 12.2025
  • Greeted customers at the drive thru window of the concession stand.
  • Took their orders.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Used POS system to enter orders, process payments and issue receipts.
  • This job was seasonal open November- December, started setting up in October and I was there for three seasons.

Barista

The Loft Coffee House
08.2023 - 09.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Used POS system to accurately enter orders and process payments.

Retail Worker

Buck and Does Mercantile
03.2022 - 08.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Answered questions about store policies and addressed customer concerns.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Actively engaged customers to provide general assistance and information on store merchandise.

Education

No Degree -

Lone Star State Schoolm of Taxidermy
Llano, TX
02-2025

High School Diploma -

Johnson High School
San Antonio, TX
05-2022

Skills

  • Customer service
  • FLUENT IN Spanish
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Time management skills
  • Reliability and punctuality
  • Problem-solving
  • Teamwork and collaboration
  • Stocking and receiving
  • POS system operations

Languages

Spanish
Native or Bilingual

Interests

  • Horseback Riding
  • Hiking
  • Enjoying the art of baking and pastry-making, experimenting with recipes

Timeline

Barista

The Loft Coffee House
08.2023 - 09.2024

Cashier

Santas Ranch
10.2022 - 12.2025

Retail Worker

Buck and Does Mercantile
03.2022 - 08.2023

No Degree -

Lone Star State Schoolm of Taxidermy

High School Diploma -

Johnson High School

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Barbara Cavazos