Barbara Charter
Haskins,Ohio
Summary
Client-oriented Workforce Development Specialist with over 15 years of providing assistance to employees, managers and instructors alike. Focus on delivering training programs that directly assess needs of businesses and organizations. Facilitate modern career development services to enterprises, employers and employees.
Overview
31
31
years of professional experience
Work History
Workforce Development Specialist - Team Lead
First Solar
02.2023 - Current
- Identified career goals and advancement opportunities to enable workers to find success within each individual position.
- Hosted job fairs to bring together job seekers and employers.
- Build cross functional relationship and at all levels of the organization.
- Facilitate group learning, leading through others, and 1:1 coaching.
- Organized scheduling and logistic elements of employee training to maximize overall impact of every coaching session.
- Developed and implemented training plans, reducing onboarding times.
- Supervise direct reports on the development, delivery, and tracking of training solutions.
Human Resourse Specialist/Area Coordinator
Whirlpool
12.2014 - 02.2023
- Supporting onboarding and new hire training, implementing improvements to process
- Supporting retention and training efforts
- Supporting attendance program for newly hired employees (less than 1 year)
- Lead, follow and participate in all TPM, WCM, and lean activities
- Coordinate production activities and sustain continuous improvement activities.
- Manpower assignments, Overtime management, Vacation sign-up and internal bid.
- General payroll task and employee inquiries.
- Coordinate activities to resolve safety and quality issues.
- Demonstrate values of leadership and positive employee relations.
- Provide feedback on employee concerns and morale to leadership with the respect of individual confidentiality.
- Provide feedback to co-workers on positive behaviors.
Training Facilitator
Whirlpool
12.2014 - 03.2020
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Mentored 50 employees per month after classes in order to monitor progress in the area assigned to.
- Gathered feedback from team and department leaders to devise new training materials targeted on current needs.
- Documented class activities, including attendance and participation, and provided feedback to management.
Training Facilitator
Cardington Yutaka Technologies Inc
06.2002 - 04.2011
- Trained and mentored new personnel hired to fulfill various roles.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Gathered feedback from team and department leaders to devise new training materials targeted on current needs.
- Administered assessments before, during and after courses.
- Documented class activities, including attendance and participation, and provided feedback to management.
- Collaborated with Quality Manager, Production Manager, Safety.
- Manager and Team Leaders to identify areas in need of improvement and implement solutions.
General Manager
Comfort Inn and Suites
03.1992 - 06.2002
- Oversaw day-to-day operations of a newly built, 100-room hotel with a staff of 25 employees
- Booked large groups for weddings, seminars, conferences and other events, providing best available room rates
- Supervised team of 10 front desk agents and helped to resolve issues arising during shifts
- Hired and trained new employees, demonstrating best methods for serving clients and guests
- Greeted and assisted guests by gathering information pertaining to reservations or requests
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates
- Developed departmental objectives, work schedules, budgets and policies.
Education
Associate of Arts - Business Management
Owens Community College
Perrysburg, OH05.2026
Associate of Arts - Business
Jefferson Community and Technical
College
12.2014
Skills
- Communicate successfully across all levels of the organization
- Strong organizational skills
- Proficient in Google Docs/Microsoft Software
- Proven leadership skills
- WCM Train the Trainer
- Demonstrate the ability to plan,
- Organize and prioritize tasks
- Collaborate and develops relationships across all functional areas to ensure the
Timeline
Workforce Development Specialist - Team Lead
First Solar
02.2023 - Current
Human Resourse Specialist/Area Coordinator
Whirlpool
12.2014 - 02.2023
Training Facilitator
Whirlpool
12.2014 - 03.2020
Training Facilitator
Cardington Yutaka Technologies Inc
06.2002 - 04.2011
General Manager
Comfort Inn and Suites
03.1992 - 06.2002
Associate of Arts - Business Management
Owens Community College
Associate of Arts - Business
Jefferson Community and Technical
College
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