Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Charter

Oak Harbor,OH

Summary

Workforce development professional with robust background in strategic workforce planning and training program implementation. Highly effective in fostering team collaboration and driving impactful results. Recognized for adaptability and reliability in dynamic environments, with strong skills in leadership and stakeholder engagement.

Overview

33
33
years of professional experience

Work History

Workforce Development Leader

First Solar
02.2023 - Current
  • Coordinated closely with hiring managers and HR professionals in identifying the necessary competencies required for new roles within the company.
  • Implemented successful outreach campaigns targeting underrepresented populations, expanding access to valuable training resources and employment opportunities.
  • Improved performance metrics by analyzing data to identify areas of improvement within the organization's workforce development strategy.
  • Mentored employees at all levels of the organization, fostering a culture of continuous learning and professional development.
  • Launched internal professional development series designed to enhance leadership capabilities among managers, leading to increased productivity levels across departments.
  • Led cross-functional teams in the creation of innovative solutions for addressing skills shortages within various industries.
  • Fostered staff collaboration and effective integration across workforce program elements of academics, occupational training, and leadership development.
  • Produced training materials such as manuals, guides and online learning modules to reiterate information shared in training sessions.
  • Identified workers with specific skill sets to recommend for promotions or raises, decreasing turnover by 15%.

Human Resource Coordinator

Whirlpool
03.2020 - 02.2023
    • Supporting onboarding and new hire training, implementing improvements to process
    • Supporting retention and training efforts
    • Supporting attendance program for newly hired employees (less than 1 year)
    • Lead, follow and participate in all Total Preventive Maintenance, World Class Manufacturing (WCM), and lean activities.
    • Coordinate production activities and sustain continuous improvement activities.
    • Manpower assignments, Overtime management, Vacation sign-up and internal bid.
    • General payroll task and employee inquiries.
    • Coordinate activities to resolve safety and quality issues.
    • Demonstrate values of leadership and positive employee relations.
    • Provide feedback on employee concerns and morale to leadership with the respect of individual confidentiality.
    • Provide feedback to co-workers on positive behaviors.

Training Facilitator

Whirlpool
12.2014 - 03.2020
    • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
    • Mentored 50 employees per month after classes in order to monitor progress in the area assigned to.
    • Gathered feedback from team and department leaders to devise new training materials targeted on current needs.
    • Documented class activities, including attendance and participation, and provided feedback to management.
    • Collected data on program effectiveness through surveying, data analysis and other methods and implemented solutions for improvement.
    • Collaborates with Department Managers, Supervisors, Area Coordinators and Group Leads to identify areas in need of improvement and implement solutions.
    • Trained and mentored new personnel both temporary and direct hires hired to fulfill various roles.
    • WCM People Development Core team member.
    • Certified WCM Trainer.

Production Assembler

General Electric Co
10.2012 - 11.2014
    • Kept work areas clean, organized and safe to promote efficiency and team safety.
    • Trained new employees and promoted a supportive, performance-oriented atmosphere by instructing each in use of machinery, standard operating procedures and company policies.
    • Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
    • Followed outlined specifications to implement effective assembly plans.
    • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
    • Worked closely with others in team-oriented settings to maintain line productivity.

Training Facilitator

Cardington Yutaka Technologies Inc.
06.2002 - 04.2011
  • Trained and mentored new personnel hired to fulfill various roles.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Gathered feedback from team and department leaders to devise new training materials targeted on current needs.
  • Administered assessments before, during and after courses.
  • Documented class activities, including attendance and participation, and provided feedback to management.
  • Collaborated with Quality Manager, Production Manager, Safety Manager and Team Leaders to identify areas in need of improvement and implement solutions.

General Manager

Comfort Inn and Suites
03.1992 - 06.2002
  • Oversaw day-to-day operations of a newly built, 100-room hotel with a staff of 25 employees.
  • Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
  • Supervised team of 10 front desk agents and helped to resolve issues arising during shifts.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Developed departmental objectives, work schedules, budgets and policies.

Education

Bachelor of Science - Industrial And Organizational Psychology

University of Phoenix
Tempe, AZ
03-2027

Associate of Arts - Business Administration and Management

Jefferson Community and Technical College
Louisville, KY
12.2014

Skills

  • Communicate successfully across all levels of the organization
  • Strong organizational skills
  • Proficient in Google Docs/Microsoft Software
  • Proven leadership skills
  • WCM Train the Trainer
  • Demonstrate the ability to plan, organize and prioritize tasks
  • Workforce assessment
  • Training facilitation

Timeline

Workforce Development Leader

First Solar
02.2023 - Current

Human Resource Coordinator

Whirlpool
03.2020 - 02.2023

Training Facilitator

Whirlpool
12.2014 - 03.2020

Production Assembler

General Electric Co
10.2012 - 11.2014

Training Facilitator

Cardington Yutaka Technologies Inc.
06.2002 - 04.2011

General Manager

Comfort Inn and Suites
03.1992 - 06.2002

Bachelor of Science - Industrial And Organizational Psychology

University of Phoenix

Associate of Arts - Business Administration and Management

Jefferson Community and Technical College

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