BARBARA CHINZUNZA
Chief Transformation And Strategy Officer
HARARE
Summary
Accomplished and agile ICT leader with over 20 years of experience in Information Technology Management, Fintech, T24 upgrade, Business Continuity, Strategic Mangement and Project Management. Demonstrated success in delivering project solutions in various industries including banking, retail, medical, agricultural, and fintech. Proficient in end-to-end project implementation to achieve timely delivery within specified budgets. Known for effectively managing and directing teams in the implementation of digital banking products, core banking systems, business analytics, and business continuity. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
21
21
years of professional experience
Work History
Chief Transformation & Strategy Officer
STEWARD BANK
09.2020 - Current
- Formulate project & ICT policy and processes for optimal implementation of projects
- Improve operational efficiency and reducing costs through automation of manual processes
- Project management
- Strategy and budget formulation
- Oversee channels to Core Systems integrations with payment service providers, merchants, agents, insurance, remittances, salary processing to achieve interoperability
- Plan system capacity and produce forecasts on enterprise architecture utilization.
- Implementation and optimization of the Disaster Recovery Site for the Bank
- Oversee the implementation of company wide information business continuity and disaster recovery policies and procedures.
- Commercial Projects, Products and Services Development
Manager E-channels
AGRICULTURAL BANK OF ZIMBABWE
04.2016 - 08.2020
- Led a team and projects that focused on software development and implementations of T24 and Postilion integrations, implementation of all self-service channels which include Mobile banking, Internet banking, EMV Compliance, POS and ATM systems, Core banking System integrations feeding into the overall strategy of the bank.
- Design E-Channels strategy & implementation plans in line with the bank’s strategy
- Enterprise Architecture design
- ICT budget formulation.
- Supporting board reporting
General Manager – Systems Development & Training
PALMIRA PROJECT MANAGERS
01.2015 - 03.2016
- Budget Formulation, Implementation and Control
- Commercial Projects, Products and Services Development
- Business Continuous Improvement through ICT Training and Processes Optimization
- Formulated policies and procedures to streamline operations.
- Project Management and Strategy Management
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Board Reporting
Systems Development Manager
TRANSACTION PAYMENT SOLUTIONS
04.2004 - 12.2014
- Project Management
- Aligned software development efforts with business objectives by maintaining close collaboration between IT departments and executive leadership.
- Mentored junior team members, fostering professional growth and strengthening overall team productivity.
- Enhanced system efficiency by overseeing the design and implementation of new software applications.
- Strategy and Budget Management
- Business Continuity practices
Education
Bachelor of Science - Computer Science (Hons)
National University of Science and Technology
Byo, ZimEMBA - Information Security , Business Continuity
PECB
CanadaCertificate in Project Management - undefined
Project Management Institute of Zimbabwe
Certificate in Business Administration - undefined
University of Gloucestershire
Diploma in Business Administration - undefined
University of Gloucestershire
Skills
- Excellent leadership and communication skills
- Operations and Strategic Management
- Project Management , Risk and Audit Management
- ESG
- Digital Transformation
- Core Banking (T24, CR2) integrations and Implementations
- Business continuity management
- Knowledge of Fintech technologies (Postilion, Swift, T24, mobile, internet)
- Innovation management
Accomplishments
- Project Director Steward Bank R19 implementation.
- Implemented Business Continuity plans for ICT
- Restructuring exercises for Steward Bank
- Digital transformation for Steward Bank
Volunteer Experience And Memberships
- Project Management Institute - Zimbabwe (PMI -Z)
- Axelos PRINCE2
- Computer Society of Zimbabwe
- PECB
- Director of Events – PMI-Z
Personal Information
Nationality: Zimbabwean
Current Studies
- Project Management Professional with PMI
- DevOps with PeopleCert
- Digital Transformation offered by BCG & University of Virginia
Timeline
Chief Transformation & Strategy Officer
STEWARD BANK
09.2020 - Current
Manager E-channels
AGRICULTURAL BANK OF ZIMBABWE
04.2016 - 08.2020
General Manager – Systems Development & Training
PALMIRA PROJECT MANAGERS
01.2015 - 03.2016
Systems Development Manager
TRANSACTION PAYMENT SOLUTIONS
04.2004 - 12.2014
Certificate in Project Management - undefined
Project Management Institute of Zimbabwe
Certificate in Business Administration - undefined
University of Gloucestershire
Diploma in Business Administration - undefined
University of Gloucestershire
Bachelor of Science - Computer Science (Hons)
National University of Science and Technology
EMBA - Information Security , Business Continuity
PECB
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