Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Transportation Clerk Lead
GXO Logistics
03.2023 - Current
Demonstrated proactive and resourceful nature in solving transportation delays.
Utilized tracking numbers and bills of lading to determine delivery status.
Assisted drivers with packing slips, bills of lading and invoices.
Remained aware of weather and traffic conditions and relayed issues to drivers.
Reviewed and updated customer information to maintain up-to-date records for high-quality service.
Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Clerk II
GXO
03.2020 - Current
Prepare Merchandise to be loaded onto trailer to be shipped to customers.
Clean Wave to begin loading trailer.
Create BOL's for truck drivers.
Assist Pit drivers.
Assist Pit drivers with loading information
Trained office professionals on administrative procedures to keep file handling consistent and accurate.
Completed work schedules, managed calendars and arranged appointments.
Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Reviewed files, records and other documents to obtain information or respond to requests.
Coordinated company records and resources to assist team members with special projects.
Communicated with customers and employees to answer questions or explain information.
Transportation Lead
Advance Auto Distribution Center
04.2014 - 03.2020
Promoted safe working conditions by monitoring safety procedures and equipment.
Created daily and weekly delivery window reports utilizing transport data.
Communicated with drivers during transit, clearly conveying route updates.
Monitored daily routes and delivery schedules, tracking dispatches in real-time.
Scheduled materials shipments and transportation for on-time delivery, reducing delays.
Created and sent price quotes to potential customers.
Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)