Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Collins

Turners Falls,MA

Summary

Competent Accounts Receivable Specialist bringing 28 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance. Efficient Accounts Receivable Specialist offering 28 years of experience in accounts receivable functions. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines.

Overview

34
34
years of professional experience

Work History

Senior Accounts Receivable Associate

Newell Brands Inc.
11.1995 - Current
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Generated monthly accounts receivable reports to submit developments for management review.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Input financial data and produced reports using Lawson and Oracle.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Presented audit findings to accounting manager after reviewing results and paperwork.

Front Desk Office Manager

Howard Johnson's Hotel
05.1990 - 03.1994
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Management Certificate - Business Management

Greenfield Community College
Greenfield, MA
06.2015

High School Diploma -

Greenfield High School
Greenfield, MA
06.1986

Skills

  • Audit Procedures
  • Accurate Payment Posting
  • Investigative Research
  • Cash Application
  • Aging Reports Analysis
  • Payment Management
  • Credit and Collections
  • Strong Client Relations Skills
  • Bookkeeping
  • Research and Due Diligence
  • Information Gathering and Analysis
  • Collections
  • Process Improvements
  • Customer Service Support
  • Invoice Preparation
  • Finance

Timeline

Senior Accounts Receivable Associate

Newell Brands Inc.
11.1995 - Current

Front Desk Office Manager

Howard Johnson's Hotel
05.1990 - 03.1994

Management Certificate - Business Management

Greenfield Community College

High School Diploma -

Greenfield High School

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Barbara Collins