Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Barbara Crumpton

Dallas,TX

Summary

Dedicated and accomplished Office Manager with a track record of driving operational excellence and fostering a positive work environment. Adept at leading cross-functional teams and managing diverse administrative tasks to ensure the smooth functioning of office operations. Proven ability to streamline processes, enhance efficiency, and improve overall productivity. Strong communication and interpersonal skills, with a focus on building collaborative relationships. Experienced in project coordination and implementing strategic initiatives. Seeking to leverage a comprehensive skill set to contribute to the success of a dynamic organization.

Overview

9
9
years of professional experience

Work History

Office Manager

Mayflower Tax & Insurance Inc
04.2022 - 01.2024
  • Managed tax-related tasks for individuals and businesses
  • Assisted in business opening procedures
  • Helped the growth of bookkeeping clientele by 30% in 6 months
  • Handled insurance matters for both companies and individuals
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Provided exceptional customer service when addressing client inquiries or concerns in person, via phone calls or email correspondence.


Childcare Provider

Numerous Employers
08.2018 - 03.2022
  • Participated in a cultural exchange program in the U.S., gaining valuable insights into different cultures.
  • Developed and implemented age-appropriate activities to stimulate cognitive and social development.
  • Collaborated with parents to establish and maintain consistent disciplinary strategies.
  • Demonstrated flexibility and adaptability to meet the changing needs of the family.

Administrative Assistant

NivelSound
06.2015 - 07.2018
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Responded to inquiries and requests from clients, employees, and external stakeholders with professionalism and attention to detail.
  • Managed and maintained office supplies and equipment, optimizing resource utilization.

Education

Bachelor in Psychology - Psychology

Pontifical Catholic University of Parana
Curitiba, Brazil
02.2017

Skills

  • Strong leadership in overseeing and guiding the office team
  • Efficient organizational and multitasking abilities, managing numerous tasks, schedules, and resources with precision
  • Excellent communication and interpersonal skills
  • Proficient in Proseries, Microsoft Office and Taxdome
  • Strong ability in problem-solving by addressing challenges and improve processes
  • Critical and Strategical thinking, by systematically analyzing the situation, identifying key factors, and developing effective solutions
  • Efficient in prioritizing tasks to meet deadlines and maintain office productivity
  • Successfully managed and led a team during peak season
  • Flexibility to adapt to changing circumstances and handle unexpected challenges

Languages

English
Full Professional
Portuguese
Native or Bilingual
Spanish
Elementary

Timeline

Office Manager

Mayflower Tax & Insurance Inc
04.2022 - 01.2024

Childcare Provider

Numerous Employers
08.2018 - 03.2022

Administrative Assistant

NivelSound
06.2015 - 07.2018

Bachelor in Psychology - Psychology

Pontifical Catholic University of Parana

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Barbara Crumpton