Barbara Cullinane
Vero Beach,FL
Summary
Driven by a passion for enhancing the quality of life for the elderly, I leveraged my expertise in dementia care and emotional support for Jennette Fetters Father and Ray Turner, significantly improving client well-being. As a business owner at Custom Home Design Inc., I boosted client satisfaction and revenue through strategic marketing and strong relationship building, demonstrating my ability to meet diverse needs with compassion and efficiency.
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
I excel at communication. Wether it be sales or seniors, I connect easily with people and form strong, trusting bonds.
Overview
15
15
years of professional experience
Work History
Companion Caregiver
Robert Williams
02.2022 - 06.2024
- Prepared nutritious meals for clients, supporting their overall health and dietary needs.
- Assisted clients with daily living activities, improving their quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
- Provided transportation to appointments and social events, promoting client independence and participation in community activities.
- Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
- Managed household chores such as laundry and cleaning, maintaining a clean and organized living space for clients.
- Enhanced client well-being by providing companionship and engaging in meaningful conversations.
- Implemented personalized care plans to address individual client needs and preferences.
- Encouraged physical activity according to each client''s abilities, fostering improved motor function and overall health benefits.
- Offered emotional support during challenging times by providing compassionate conversation and understanding presence during difficult situations.
Companion Caregiver
Ray Turner
05.2018 - 01.2022
- Assisted clients with daily living activities, improving their quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
- Provided transportation to appointments and social events, promoting client independence and participation in community activities.
- Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
- Managed household chores such as laundry and cleaning, maintaining a clean and organized living space for clients.
- Enhanced client well-being by providing companionship and engaging in meaningful conversations.
- Implemented personalized care plans to address individual client needs and preferences.
- Encouraged physical activity according to each client''s abilities, fostering improved motor function and overall health benefits.
- Offered emotional support during challenging times by providing compassionate conversation and understanding presence during difficult situations.
- Facilitated medication management for clients, ensuring proper dosage and timely administration.
- Maintained accurate documentation of client progress, including daily logs of activities and observed behaviors.
- Demonstrated flexibility in adapting to changing client needs, providing consistent, high-quality care amidst evolving circumstances.
- Collaborated with healthcare professionals to ensure optimal care for clients, maintaining effective communication channels.
- Assisted clients with personal grooming tasks, preserving dignity and self esteem.
- Implemented cognitive stimulation activities tailored to each client''s interests, enhancing mental engagement and overall well being.
- Responded quickly to emergency situations following established protocols; ensured prompt medical attention while remaining calm and supportive.
- Educated families on available resources related to care giving responsibilities; facilitated connections to local support groups when needed.
- Monitored client health status through regular check-ins, promptly reporting any concerns or changes in condition to healthcare providers.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with daily living activities, running errands, and household chores.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Identified needs and coordinated plans for travel and out-of-town functions.
Business Owner
Custom Home Design Inc.
06.2009 - 04.2014
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Mitigated risks by developing comprehensive contingency plans for various potential scenarios.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- I excel at One Call Close Sales
- Sold windows, flooring, kitchen, bath and walk in tubs.
Education
High School Diploma -
Natick High School
Natick, MA06.1971
Skills
- Patience and understanding
- Dementia Care
- Light exercise encouragement
- Social interaction
- Emotional Support
- Meal Preparation
- Behavioral Management
- Client Confidentiality
- Mobility Assistance
- Grooming support
- Transportation Services
- Recreational Activities
- Respectful and Compassionate
- Problem-Solving
- Elderly Care
- Daily living assistance
- Dependable and Responsible
- Verbal and written communication skills
- Patient Care
- Strong Ethics
- Direct Patient Care
- HIPAA Compliance
- Compassionate Care
- Flexible schedule and availability
- Compassionate communication
- Relationship Building
- Personal Hygiene Assistance
- Housekeeping
- Patient Companionship
- Patient Assessments
- Supportive Companionship
- Basic Housekeeping
- Medication and Appointment Reminders
- Patient Management
- Incident Reporting
- Behavior redirection
- Client Transportation
- Complex Problem-Solving
- Meal Planning and Preparation
- Fast Learner
- Critical Thinking
- Clear Communication
- Attentive to People
- Decision-Making
- Supportive Personality
- Cooking meals
- Caring Companionship
- Client satisfaction
- Light Cleaning
Timeline
Companion Caregiver
Robert Williams
02.2022 - 06.2024
Companion Caregiver
Ray Turner
05.2018 - 01.2022
Business Owner
Custom Home Design Inc.
06.2009 - 04.2014
High School Diploma -
Natick High School
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