Barbara Cygan
New Port Richey,FL
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in team motivation and sales strategy development. Proven track record in reducing employee turnover and enhancing productivity through effective training and mentorship. Strong leadership skills complemented by expertise in warehouse organization, ensuring operational excellence and customer satisfaction.
Overview
28
28
years of professional experience
Work History
Overnight Manager
Walmart
08.2023 - Current
- Implemented strict cleaning protocols to maintain organized store environment.
- Collaborated with daytime management to ensure effective shift transitions and operational consistency.
- Reduced employee turnover through communication, training, and mentorship initiatives.
- Delegated tasks effectively to enhance overnight team productivity.
- Streamlined operations by optimizing processes for stocking, inventory management, and merchandise presentation.
- Monitored key performance indicators during night shifts to improve overall store performance.
- Introduced cross-training programs to increase staff adaptability across various tasks.
- Trained and mentored staff to uphold best practices and foster a productive work environment.
Stock Manager
Walmart
04.2022 - 08.2023
- Maintained organized backroom, improving merchandise access and boosting sales.
- Managed warehouse staff to consistently achieve productivity goals within a safe environment.
- Streamlined receiving process to enhance availability of new stock on sales floor.
- Trained new staff on job duties, company policies, and safety protocols.
- Timely unloaded trucks to expedite stocking of merchandise on the floor.
Tire and Lube Manager
Walmart
12.2019 - 04.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Overnight Manager
Walmart
03.2017 - 12.2019
- Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
- Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
- Reduced employee turnover through effective communication, training, and mentorship of staff members.
- Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
- Fostered a positive work atmosphere by recognizing hard work among team members, promoting collaboration and camaraderie within the team.
General Merchandise Manager
Walmart
01.2015 - 03.2017
- Spearheaded seasonal promotions and markdowns to drive revenue while maintaining desired inventory levels.
- Reduced inventory shrinkage through meticulous tracking, frequent audits, and staff training on loss prevention techniques.
- Improved store sales by implementing innovative merchandising strategies and optimizing product displays.
- Implemented staff scheduling systems that optimized productivity while minimizing labor costs during peak hours of operation.
- Enhanced customer satisfaction by ensuring a well-stocked and organized sales floor, promptly addressing concerns, and providing exceptional service.
Grocery Manager
Neighborhood Walmart
11.2013 - 01.2015
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Managed vendor relationships to ensure timely deliveries and consistent product quality.
Support Manager
Walmart
10.2011 - 11.2013
- Managed daily operations to ensure smooth functioning of the support department.
- Monitored employee and customer interactions to assess quality of service.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Conducted regular performance reviews, providing constructive feedback and guidance for professional development.
- Fostered positive team culture, encouraging open communication and collaboration among team members.
Education
High School Diploma -
Cloverleaf Highschool
Lodi, OH06-1987
Skills
- Team motivation
- Employee relations
- Policy enforcement
- Sales strategy development
- Strong leadership
- Warehouse organization
- Time management expertise
- Complaint handling
Timeline
Overnight Manager
Walmart
08.2023 - Current
Stock Manager
Walmart
04.2022 - 08.2023
Tire and Lube Manager
Walmart
12.2019 - 04.2022
Overnight Manager
Walmart
03.2017 - 12.2019
General Merchandise Manager
Walmart
01.2015 - 03.2017
Grocery Manager
Neighborhood Walmart
11.2013 - 01.2015
Support Manager
Walmart
10.2011 - 11.2013
High School Diploma -
Cloverleaf Highschool
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