Dedicated to providing outstanding customer service with a solid background in office administration and sales across various industries including construction, home restoration services, travel, passports, and online marketing. Experience includes diverse sales, business development, and marketing positions, as well as serving as a front office manager.
Hi, I’m
Barbara Dalton
Denver,Colorado
Summary
Overview
8
years of professional experience
Work History
Step Lightly Travel
Travel Consultant
12.2011 - 01.2019
Job overview
- Consult with prospective clients regarding travel desires
- Create proposals and quotes for individual, group or corporate travel
- Book travel for clients using parent company software, and ensure all documents are in order
Accessory Warehouse
Office Assistant
01.2018 - 04.2018
Job overview
- Enter specifications for large custom framing orders
- Assemble orders once finished and supervise loading for shipping
- Arrange freight pickup and pay balances
Passportsandvisas
Account Manager
04.2016 - 09.2017
Job overview
- Field incoming inquiries regarding applications for travel visas and U.S
- Passports
- Assist clients with application process and timeline coordination in regards to date of travel
- Required extensive knowledge of CRM, product ordering, US Passport and visa documentation
- Proof applications and accompanying documentation prior to submission to Department of State
- Online chat with prospective customers while maintaining coverage on phones
- Excellent problem solving skills
KNWHY Consulting
Front Office Manager
06.2015 - 01.2016
Job overview
- Greet customers in person and on phone, and direct them to appropriate person
- Use multiple platforms to assist with recruitment as well as social media marketing
- Coordinate sales team appointments and contracts
- Use of Google for proofing and sharing documents with team
- Conference room setup and clean-up, as well as meeting coordination
- Internet research and travel planning as needed by CEO
ServPro
Marketing and Office Assistant
12.2014 - 03.2015
Job overview
- Computer-aided drafting of floor plans and of relevant damage as needed for insurance submission on behalf of client
- Coordinate projects with management and crew
- Field incoming calls and assist customers in a calm, reassuring manner
- Connect with insurance agents to verify coverage and required documentation
- Use of paper filing system
- Utilized Excel to track customers, contacts and transactions
- Microsoft Office for communication and marketing material creation
HomeAdvisor
Inside Sales, Outbound
07.2012 - 03.2014
Job overview
- Outgoing call campaigns to nationwide businesses that assist with home improvement, repair or build
- Prospect for new businesses to call on, and connect with them to offer placement in the HomeAdvisor Contractor network
- Sales role from inception to close, including website sales
- Also assist with existing clients, such as complaints, requests and general inquiries regarding listing and leads
- Use of CRM to track clients, sales, and goals
Solutelia
Business Development Manager
02.2011 - 03.2012
Job overview
- Call on telecommunication related companies to sell Solutelia Communication services, both via phone and in person
- Coordinated meetings and travel to close sales and get contracts signed
- Attendance of trade shows to present services and offerings to prospective companies and clients
- Creation of quotes and orders, as well as mailers, packets and brochures
- Drafting and ordering of branded giveaways for trade shows as well as assistance with company logo
- Over $1 million in sales
Education
Iyengar Yoga Center of DenverDenver, CO
300 Hr Yoga Teacher Certification from Yoga & Meditation
06.2023
University Overview
The Savannah College of Art & DesignSavannah, GA
B.A. from Fashion & Liberal Arts
05.1999
University Overview
Skills
- Customer service
- Office skills
- Sales skills
- Business development
- Marketing
- Front office management
Timeline
Office Assistant
Accessory Warehouse
01.2018 - 04.2018
Account Manager
Passportsandvisas
04.2016 - 09.2017
Front Office Manager
KNWHY Consulting
06.2015 - 01.2016
Marketing and Office Assistant
ServPro
12.2014 - 03.2015
Inside Sales, Outbound
HomeAdvisor
07.2012 - 03.2014
Travel Consultant
Step Lightly Travel
12.2011 - 01.2019
Business Development Manager
Solutelia
02.2011 - 03.2012
Iyengar Yoga Center of Denver
300 Hr Yoga Teacher Certification from Yoga & Meditation
The Savannah College of Art & Design
B.A. from Fashion & Liberal Arts
Similar Profiles
Heather HurdHeather Hurd
Office Manager at Go Lightly Chiropractic And WellnessOffice Manager at Go Lightly Chiropractic And Wellness
Sergelyn RichemondSergelyn Richemond
Teacher’s Assistant at Step By Step, Inc.Teacher’s Assistant at Step By Step, Inc.
Charles (Charlie) GrayCharles (Charlie) Gray
Senior Teaching Assistant at Step by Step Education - CumbriaSenior Teaching Assistant at Step by Step Education - Cumbria
Alia Celeste KahanAlia Celeste Kahan
Content Writer at VIP ByteContent Writer at VIP Byte
Katherine JarvisKatherine Jarvis
Deputy Director, Strategic Operations at City of Denver, Office of Children's AffairsDeputy Director, Strategic Operations at City of Denver, Office of Children's Affairs