Summary
Work History
Education
Skills
Timeline
Generic

Barbara Davenport

Manchester

Summary

HR Business Professional with extensive HR experience, excelling in HR shared services, global mobility, immigration, and compliance. Proven track record in optimizing processes and enhancing employee satisfaction through effective collaboration with peers, vendors, etc. Recognized for a customer-centric approach and ongoing process optimization, driving significant improvements in HR service delivery.

Work History

HR Business Specialist

Celestica Corporation
  • Provided comprehensive support and guidance to employees and new hires going on international or domestic assignment or relocating including cultural adaptation, housing, schooling, and other aspects.
  • Collaborated with management and finance to optimize cost allocation methods for global mobility expenses.
  • Assessed potential risks associated with international assignments by conducting thorough pre-assignment evaluations and proposing suitable mitigation strategies.
  • Strengthened relationships between HR departments across different regions through effective communication and collaboration on international assignments.
  • Identified areas of improvement within the global mobility program through regular feedback collection from assignees, line managers, and other stakeholders to streamline global policies and procedures.
  • Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
  • Supported immigration candidates, foreign nationals, and managers to answer questions, resolve issues, and explain immigration policy and procedures; including application process and options.
  • Maintained public access files to facilitate compliance, documentation and execution of immigration policies and procedures.
  • Identified potential issues and concerns and proactively escalated to manager and HR Business Partners to reduce barriers.
  • Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
  • Built effective relationships with business partners to facilitate immigration program activities.
  • Coordinated company short term business travel program to track international travel for home/host country tax liabilities.
  • Facilitated weekly data integration process with external provider for short term business travel program to update employee data profiles in immigration travel system.
  • Collaborated with payroll and tax services provider to process tax calculations and filings for assignees, relocations and short term business travelers.
  • Collaborated with immigration/tax services vendor to streamline short term business travel program submissions to improve employee satisfaction.
  • Managed vendor relationships effectively through regular communication updates.
  • Collaborated with corporate procurement and management to assess mobility, immigration, and tax services contracts to ensure competitive pricing and services through RFP process.
  • Facilitated government reporting including EEO-1, California Pay Data, VETS-4212 and Affirmative Action reporting; including collaborating with site HR regarding preliminary report audit findings, report submissions, etc.
  • Collaborated with internal auditors to assess adherence to regulatory requirements, resulting in improved overall company compliance.

HR Business Analyst

Celestica Corporation
  • Acted as first point of contact for business partners, managers, and employees seeking advice or counsel on USHR Shared Services activities; including Payroll, HR Administration, Benefits, HRIS systems, Awards, etc.
  • Coordinated with US Recruitment to create, distribute and collect all US offer packages to candidates.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
  • Streamlined new hire processes by developing efficient task workflows, offer package, and checklists.
  • Facilitated smooth transition for new hires by coordinating with various departments to prepare workstations and access to necessary tools.
  • Facilitated US restructuring program with site leadership, HR, finance, payroll, and benefits; including pre-decision calculations, discrimination testing, approvals, notification package creation, final check delivery, etc. ensuring legal compliance.
  • Managed USHR Intranet site for content review and updates; including policies, job aids, etc.
  • Prepared third party contractor data report from multiple agencies to upload into HRIS system for MOR leadership reporting.
  • Prepared global awards reporting for business and HR leadership to ensuring monthly visibility to recognition program.


HR Service Team Leader

Celestica Corporation
  • Directly managed 5 members of the HR Service Center Team in customer service, employee data management, expense reimbursement, and benefits for 7,000-9,000 employees; including indirectly supporting 3 payroll administrators partnering with payroll team leader.
  • Performed an integral role on special projects relating to the HR Service Center; including but not limited to new program rollouts, system implementations (e.g. HCM, Recruitment, Expense & Travel Management, and CRM), acquisition implementations, and restructure programs.
  • Coordinated all HR and benefits administrator data audits to ensure compliance and data integrity.
  • Collaborated with site HR business partners to facilitate smooth transactional processing and an environment of cooperation.
  • Provided technical expertise and resolution for escalated problems/questions regarding payroll administration, workforce reductions, employment, employee data management, and benefits.
  • Created and maintained process documentation for all HR Service Center functional areas.
  • Ensured all HR Service Center processes were compliant with business controls policies/procedures and government regulations.
  • Facilitated in any required internal or external audits as required. (e.g. background screening, business controls, SOX, etc.)
  • Provided guidance on continuous process improvement; including participating in 2 lean six sigma workshops.
  • Collaborated with Canada HR Service Center to streamline processes to create shared services; including retirement awards, global mobility, expense processing, etc.


HR Administrator

Celestica Corporation
  • Acted as the first point of contact for US employees, managers and site HR to answer any inquires relating to employee data, payroll, and benefits.
  • Monitoring CRM system to action any cases or escalations relating to the HR Service Center.
  • Updated HR database with new employee information, data changes, etc. for 2,000-3,000 employees.
  • Assisted payroll to ensure required documentation was provided for data changes audit.
  • Partnered with site HR to ensure data integrity for system changes.
  • Coordinated the offer package from recruitment.
  • Audited expense reports for US employees for approvals, accuracy and receipts in accordance with the expense policy.
  • Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
  • Coordinated all COBRA and retiree packages to terminations.
  • Participated in HR Service Center projects as needed; including system implementations, process improvements, etc.

Education

Bachelor of Science - Business Administration And Management

Plymouth State University
Plymouth, NH

Skills

  • Customer-Centric Approach
  • Global HR Shared Services Expertise
  • Global Mobility Advisor
  • Immigration Subject Matter Expert
  • Ongoing Process Optimization
  • Colleague Support and Guidance
  • Focused on HR Compliance
  • Collaborative Team Coordination
  • Vendor Partnership/Management
  • Business Intelligence Reporting & Analysis

Timeline

HR Business Specialist

Celestica Corporation

HR Business Analyst

Celestica Corporation

HR Service Team Leader

Celestica Corporation

HR Administrator

Celestica Corporation

Bachelor of Science - Business Administration And Management

Plymouth State University
Barbara Davenport