Dynamic Senior Claims Specialist with a proven track record at HCSC, adept in claims management and investigation, showcasing exceptional problem-solving and teamwork skills. Elevated efficiency by establishing key liaison roles and handling complex claims, significantly reducing pend codes. Proficient in claims and demonstrating unparalleled attention to detail and critical thinking.
Establish new position as liaison between technicians and coordinators. Alleviate several pend codes from reaching the coord level.
Processed more complex claims and performed
manual calculations. Worked management reports and special projects.
Adjudicate claims, routed medical records, and increased efficiency and quality year over year