Barbara Eshleman

• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Assisted in the development of quality improvement initiatives aimed at enhancing service delivery efficiency within the organization.
• Liaised with social worker to expedite financial assistance not covered by insurance.
• Promoted interdisciplinary collaboration among healthcare professionals by organizing team meetings focused on sharing best practices and improving patient care processes.
• Empowered patients to take an active role in their own care by providing education on available resources, rights, and responsibilities within the healthcare system.
• Completed psychosocial evaluations and needs assessments.
• Reduced hospital readmission rates by conducting thorough patient assessments and providing appropriate resources and support for post-discharge care.
• Developed partnerships with community organizations to expand services and referrals.
• Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
• Provided crisis intervention services as needed, responding quickly and appropriately to urgent situations in order to protect patient safety and wellbeing.
• Assessed individual barriers to optimal health outcomes such as socioeconomic factors or access limitations, working diligently to address these challenges through tailored interventions.
• Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
• Streamlined healthcare delivery by efficiently managing caseloads, prioritizing tasks, and maintaining accurate documentation.
• Enhanced care coordination for patients with complex medical needs through effective communication and collaboration with multidisciplinary teams.

Responsible for assessing, planning, coordinating, implementing, and evaluating injured employees through the medical case management process.

Specialized RN who assists the physician in these procedures. I was responsible for patient care during the entire process, including the initial assessment, the plan of care administering medications, checking for lab results. and reviewing the patient's medical history.