Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Barbara Flannagan

Administration
Plato,MO

Summary

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

24
24
years of professional experience
4
4
years of post-secondary education

Work History

Administrative Support Officer

Tides Organization
Plato, United States
04.2022 - Current
  • Produced accurate excel documentation and organized resources to smoothly execute changes.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Updated spreadsheets and databases to track, analyze and report on contribution data.
  • Sorted, organized and maintained files.
  • Liaised with clients to assess needs and responded to inquiries.
  • Input expense reports
  • Paid invoices using NetSuite
  • Updated existing contracts or SOW's in SalesForce

Senior Maintenance Technician

MoDOT
Lee's Summit, MO
11.1994 - 02.2012
    • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
    • Developed and updated spreadsheets to track, analyze and report on contractors progress.
    • Managed accounts payable to contractors.
    • Provided clerical support to company employees by copying, faxing and filing documents.
    • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
    • Managed multiple projects simultaneously using organizational and analytical skills.
    • Arranged meetings and coordinated resources for use by attendees.
    • Measured dimensions of finished pieces for conformance to specifications.

District Maintenance Clerk

MoDOT
Lee's Summit, MO
02.1988 - 11.1994
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Participated in team-building activities to enhance working relationships.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Identified issues, analyzed information and provided solutions to problems.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Worked with customers to understand needs and provide excellent service
  • Carried out day-to-day duties accurately and efficiently
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Used Microsoft Word and other software tools to create documents and other communications
  • Improved operations through consistent hard work and dedication
  • Developed and maintained courteous and effective working relationships
  • Created plans and communicated deadlines to complete projects on time

Education

High School Diploma -

Raytown South High School
Raytown, MO
09.1970 - 05.1974

Skills

    Problem solving ability

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Software

NetSuite, Salesforce, Excel, and Word

Timeline

Administrative Support Officer

Tides Organization
04.2022 - Current

Senior Maintenance Technician

MoDOT
11.1994 - 02.2012

District Maintenance Clerk

MoDOT
02.1988 - 11.1994

High School Diploma -

Raytown South High School
09.1970 - 05.1974

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Barbara FlannaganAdministration