Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Barbara Frausto

Green River,UT

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Loves Country Store
10.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Shift Leader

Loves Travel Stop
08.2018 - 10.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Shift Leader

Loves Truck Stop
06.2015 - 08.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

Diploma -

Visalia Adult School
Visalia, CA
06.1997

Skills

  • Cost Reduction
  • Task Delegation
  • Recruiting and Interviewing
  • Employee Performance Evaluations
  • Money Handling
  • Product and Service Knowledge
  • Staff Supervision

Timeline

Assistant Manager

Loves Country Store
10.2022 - Current

Shift Leader

Loves Travel Stop
08.2018 - 10.2021

Shift Leader

Loves Truck Stop
06.2015 - 08.2018

Diploma -

Visalia Adult School
Barbara Frausto