Barbara Garcia Gavin
Naples,FL
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
11
11
years of professional experience
Work History
Workers Comp Intake Coordinator
TriFlex Care LLC
02.2020 - Current
- Coordinated patient referrals to ensure timely access to specialized care.
- Collaborated with healthcare providers to streamline referral processes and improve patient satisfaction.
- Managed appointment scheduling and follow-ups, enhancing operational efficiency within the department.
- Liaised between patients and providers to address inquiries and resolve issues related to referrals.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Developed and maintained strong working relationship with referral sources to streamline processing.
- Kept healthcare providers informed of referral status updates, promoting optimal continuity of care throughout the referral process.
- Coordinated patient referrals to ensure timely access to specialty care.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
PSC Asst. Trainer
Cora Physical Therapy
01.2019 - 02.2020
- Assisted in developing training programs for new staff.
- Streamlined onboarding processes to improve efficiency and reduce training time.
- Filed, organized and archived training materials to support future training sessions.
- Collaborated with fellow trainers to develop innovative teaching methods, fostering an environment of continuous learning and growth.
- Developed strong working relationships with colleagues across departments, fostering collaboration towards shared goals.
- Provided ongoing support to trainees even after completion of their training program, reinforcing key concepts and promoting long-term success.
Patient Service Coordinator
Cora Physical Therapy
11.2017 - 12.2018
- Coordinated patient scheduling and managed appointment logistics to enhance service efficiency.
- Assisted in insurance verification processes, ensuring accurate billing and payment procedures.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Collaborated with clinical staff to streamline patient intake procedures for improved workflow.
Medical Asst.
Delmar Family Medicine
02.2015 - 08.2017
- Administered patient care by performing vital signs and assisting with examinations.
- Coordinated patient appointments and managed scheduling for optimal workflow.
- Maintained accurate medical records using Electronic Health Record (EHR) systems.
- Educated patients on treatment plans and medication adherence strategies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Associate of Science - Medical Assistant
JLWVTC
Naples, FL05-2002
Skills
- Customer service
- Problem-solving
- Attention to detail
- Customer relations
- Teamwork and collaboration
- Multitasking Abilities
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Workers Comp Intake Coordinator
TriFlex Care LLC
02.2020 - Current
PSC Asst. Trainer
Cora Physical Therapy
01.2019 - 02.2020
Patient Service Coordinator
Cora Physical Therapy
11.2017 - 12.2018
Medical Asst.
Delmar Family Medicine
02.2015 - 08.2017
Associate of Science - Medical Assistant
JLWVTC