Summary
Work History
Education
Skills
Timeline
Generic

Barbara Gattus

Gambrills,Maryland

Summary

Dynamic Major Contract Sales Associate at Office Depot Contract Division, recognized for exceptional customer service and relationship building. Proven ability to exceed sales goals through effective negotiation tactics and problem-solving skills, enhancing client satisfaction and driving business development. Committed to delivering results in a fast-paced environment.

Work History

Major Contract Sales Associate

Office Depot Contract Division
Columbia, MD
1996 - 2016
  • Assisted customers in choosing products to improve shopping satisfaction.
  • Processed transactions accurately and efficiently with point-of-sale systems.
  • Organized product displays and inventory for better accessibility.
  • Collaborated with team members for timely merchandise restocking.

Education

Completed Dale Carnegie Communication Courses - Essex Community College (Excel, Power Point)

Dale Carnegie
Towson, MD
03-2009

Skills

Customer service

Teamwork and collaboration

Time management

Problem-solving skills

Listening skills

Multi-tasking strength

Problem-solving

Excellent people skills

Reliable and punctual

Goal oriented

Exceptional customer service

Relationship building

Outgoing personality

Money handling

Cash handling

Flexible schedule

Verbal/written communication

Conflict resolution

Store opening and closing

Sales expertise

Product sales

Customer needs assessment

Complex Problem-solving

Sales strategies

Meeting deadlines

Professional demeanor

Sales development

Order processing

Sales goals attainment

Negotiation tactics

Relationship selling

Product promotions

Business development

Persuasion techniques

Shipment processing

Fraud detection

Product demonstrations

Friendly and outgoing

Verbal and written communication

Task prioritization

Customer engagement

Merchandising

Client retention strategies

Upselling and cross selling

Superb time management

Calm demeanor

B2B sales and customer service

Positive and professional

Financial records analysis

Service oriented

Price quote preparation

Energetic self-starter

Written and oral communication skills

Reading comprehension skills

Contact follow-up

Hospitality and accommodation

Exceeds sales goals

Timeline

Major Contract Sales Associate

Office Depot Contract Division
1996 - 2016

Completed Dale Carnegie Communication Courses - Essex Community College (Excel, Power Point)

Dale Carnegie
Barbara Gattus