Barbara Geldert

Build and implement a global transformational coaching model in 8 months

• Deliver to 800+ leaders Director level and above
• Develop and deliver implementation training (6 eLearnings/2 live ILT sessions)
• Design a certification program for all leaders
• Conduct coaching sessions and observations
• Implement ecosystem of support and accountability

Project Manager for Women’s Global Leadership Academy

Develop leadership development skills curriculum for new/soon advancing leaders

Conduct DEI working sessions with our field leaders

Deliver customized Insights Discovery sessions

Design and develop content for 3 work streams: core curriculum, engagement survey focus groups, new-hire on-boarding (NHO)

Design and develop, end-to-end, long-term training project plans for multiple business units within Service, Operations and Trades

Project Manager for Brokerage New Business new-hire onboarding curriculum

Mentor junior Instructional Designers

• Design and develop curriculum for a training program in the Afterhours department
• Manage, train and coach new training facilitator and 5 mentors for the T&D team
• Lower attrition for new-hires: 91% down to 23% in 7 months
• Implement duplicate program in Oklahoma City, OK branch
• Train leadership on new coaching strategies using Heart of Coaching
• Create SOPs and job aids for floor representatives and T&D team members.

• Manage professional and behavioral development of 23 sales representatives
• Measurably improve performance-related knowledge and skills of sales representatives to ensure efficiency and efficacy in daily functions
• Create a quality assurance process for sales representatives
• Design, develop and deliver curriculum for new-hires and tenured sales representatives
• Partner with subject matter experts across the company to develop efficiencies cross-departmentally
• Establish a process for call monitoring.

• Effectively partner with recruiting, IT, line leadership and other departments to ensure streamlined operations in support of new hire training and continuous education
• Develop the content, tools and materials for training programs using online training, multi-media presentations and instructor led methods
• Develop and deliver Train-the-Trainer instruction for new courseware
• Oversee and provide direction to Trainers around delivery of curriculum to drive consistency and alignment with learning objectives
• Develop evaluation strategies to measure the performance of training programs using Kirkpatrick's levels of evaluation.