Barbara Gerrity

Provided direct support to Pre and Post Partum women, to assist in a smooth transition into behavioral health services, working to eliminate barriers that interfere with that transition by assessing Social Determinants of Health (SDOH) needs and making appropriate referrals. Monitored members for Post Partum Depression (PPD) and Post Partum Anxiety (PPA) using the PHQ-9 and GAD-7 assessment tools and made appropriate referrals, as needed. This included assisting individuals in establishing collaborative relationships with their physical and behavioral health providers, and other community support services, and monitoring the delivery of care to ensure the best outcomes for the individual.

Strengthened families by conducting home visits, addressing concerns, and connecting them with appropriate community resources. Provided education about child development, parent-child interaction, and family well-being to parents with children prenatally through age 5. Developed and implemented developmentally appropriate activities to complete with the children and their families.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Also, filed paperwork and completed the weekly bank deposit.

Reduced barriers to care by advocating for clients' rights and needs within the mental health system. Linked and accompanied consumers to appointments and community resources. Maintained case files on a caseload of 30 consumers. Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers. Maintained client confidentiality by adhering to HIPAA regulations and agency policies, ensuring the protection of sensitive information.

Reduced barriers to care by advocating for clients' rights and needs within the mental health system. Assessed client needs and provided appropriate referrals to community resources, ensuring access to necessary services. Maintained case files for all consumers. Linked and accompanied consumers to appointments and community resources. Maintained client confidentiality by adhering to HIPAA regulations and agency policies, ensuring the protection of sensitive information.

Worked in school, home, and community settings with children and youth with a behavioral and/or mental health diagnosis. Used appropriate interventions such as role-modeling, role-play, and therapeutic games. Recorded daily progress notes and maintained accurate clinical records. Acted as an appropriate role model for youth. Established positive relationships with consumers and their family members.

Provided support for court-ordered adolescent females in an independent living setting. Conducted individual and/or group counseling for delinquent, dependent, and at-risk youth. Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement. Promoted a safe environment and appropriate security for dealing with treatment of youth. Served as Dietary Coordinator, holding responsibility for nutritional planning, menu planning, and grocery shopping. Acted as an appropriate role model for youth.

Provided support for a physically and mentally disabled client in a group home setting through a home care program. Assisted resident in participating fully in the daily routines of life, including sharing meals, household responsibilities, personal hygiene, and social opportunities. Assisted resident in achieving personal goals, supporting them through various life challenges and transitions.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Calculated and balanced cash and credit card deposits. Entered parts invoices and repair orders into database, maintained vendor files, reconciled vendor statements, printed payable checks sent to vendors, and processed billing statements. Also answered phone calls, answering customer inquiries and ensuring proper flow of services.