Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Gibson

Turner,NJ

Summary

Highly skilled and enthusiastic professional with more than 20 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

22
22
years of professional experience

Work History

Practice Manager

Christie, Drane & Forwood Family Orthdontics
09.2019 - Current
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Provided supervision and management to team of support personnel.
  • Addressed and remedied all patient or team member issues.
  • Oversaw accounting, budgeting, and financial reporting.
  • Consulted with healthcare professionals on business decisions.
  • Developed policies and procedures for effective practice management.
  • Supervised team of 12 office personnel.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.

Department Manager

University Of Pennsylvania
05.2012 - 06.2019
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Provided supervision and management to team of support personnel.
  • Addressed and remedied all patient or team member issues.
  • Oversaw accounting, budgeting, and financial reporting.
  • Consulted with healthcare professionals on business decisions.
  • Developed policies and procedures for effective practice management.
  • Supervised team of 12 office personnel.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Prepared annual budgets with controls to prevent overages.
  • Strategic planning.
  • Budgeting.
  • Policymaking and agenda-setting.
  • Administrative personnel training and professional development.
  • Staying updated on new laws and regulations that affect the health care industry
    • managing department finances
    • working with other administrators to keep the facility running smoothly
    • organizing records
    • marketing and handling public relations
    • acting as a liaison between administrators and clinicians

Finance Assistant

University Of Pennsylvania
04.2001 - 05.2012
  • Input financial data and produced reports using Penn University software.
  • Reported financial data and updated financial records in ledgers and journals.
  • Managed office inventory and ordered new supplies when items were running low.
  • Pitched in to assist with special projects and additional tasks.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Inspected account books and recorded transactions.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.

Education

High School Diploma -

Springfield High School
Springfield, PA
06.1990

Skills

  • Resource Management
  • Policy and Procedure Development
  • Medical Personnel Recruitment
  • Managing Practice Operations
  • New Hire Training
  • Schedule Management
  • Biweekly Payroll Processing
  • Administrative Staff Supervision

Timeline

Practice Manager

Christie, Drane & Forwood Family Orthdontics
09.2019 - Current

Department Manager

University Of Pennsylvania
05.2012 - 06.2019

Finance Assistant

University Of Pennsylvania
04.2001 - 05.2012

High School Diploma -

Springfield High School
Barbara Gibson