Barbara Gleason
Lakewood
Summary
Efficient Payroll Specialist known for productivity and completing tasks with precision. Specialize in payroll processing, tax compliance, and benefits administration, ensuring accuracy in every aspect of payroll management. Excel in time management, problem-solving, and communication skills, effectively managing multiple deadlines and collaborating with team members for smooth payroll operations.
Overview
7
7
years of professional experience
Work History
Payroll Specialist
Heartland Payment Systems
Brook Park
06.2024 - Current
- Client Services with managing over 400 client accounts under my name.
- Processed payroll for employees using Heartland's payroll system.
- Resolved payroll discrepancies by communicating with clients.
- Assisted in preparing payroll reports for internal audits and reviews.
- Supported team members by sharing knowledge on payroll software functionalities.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
Patient Care Nursing Assistant
Cleveland Clinic
Cleveland
10.2023 - 06.2024
- Assisted patients with daily living activities and personal care tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records system.
- Promoted patient's mental alertness and physical agility through involvement in activities of interest and delivered basic emotional and psychological support to patient and family.
- Participated in team meetings to discuss best practices for patient care.
Co-Store Manager
Windsor Fashions
Strongsville
01.2019 - 10.2023
- Oversaw daily store operations and ensured compliance with company policies.
- Trained and developed staff to enhance customer service skills.
- Oversaw daily operations including opening and closing duties, scheduling shifts, assigning tasks to team members.
- Trained new employees on proper cash handling techniques and customer service skills.
- Performed regular audits of cash drawers to ensure accuracy of funds received from customers.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Education
Associate of Arts -
Cuyahoga Community College
Cleveland, OH12-2031
Skills
- Customer service
- Payroll administration
- Patient care
- Team building
- Conflict resolution
- Data entry
- Time management
- Electronic recordkeeping
- Multi-state payroll
- Processing garnishments
- Spreadsheet creation
- Payroll policies and procedures
- Problem-solving aptitude
- Time tracking and review
- Teamwork and collaboration
Timeline
Payroll Specialist
Heartland Payment Systems
06.2024 - Current
Patient Care Nursing Assistant
Cleveland Clinic
10.2023 - 06.2024
Co-Store Manager
Windsor Fashions
01.2019 - 10.2023
Associate of Arts -
Cuyahoga Community College
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