Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Barbara Gonzalez

1731 Rock Ridge Dr

Summary

Experienced with maintaining safe and orderly campus environment. Utilizes effective communication and conflict resolution skills to foster positive atmosphere. Track record of supporting students and staff through strong organizational abilities and proactive problem-solving.

Knowledgeable campus aide with strong background as Campus Aide. Demonstrated ability to maintain safe and orderly environment, contributing to overall well-being of students and staff. Proven skills in conflict resolution and effective communication, ensuring harmonious campus atmosphere.

Experienced and prepared educational support professional with strong focus on fostering collaborative team environment and achieving results. Skilled in student supervision, conflict resolution, and maintaining safe and orderly campus. Reliable and adaptable, known for flexibility in meeting changing needs and providing consistent support to staff and students. Equipped with excellent communication and problem-solving abilities, contributing positively to overall school community.

Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Campus Aide

LAUSD
06.2018 - 06.2025
  • Collaborated with administration on emergency preparedness plans to ensure campus readiness for unexpected situations.
  • Provided first aid assistance when needed, prioritizing student health and well-being at all times.
  • Participated in professional development training continuously improving knowledge/skills relevant to the role.
  • Mediated conflicts between students using effective communication skills to create positive resolutions.
  • Established rapport with students by connecting on a personal level understanding their individual needs and backgrounds.
  • Ensured campus safety by vigilantly patrolling school grounds and monitoring student activities.
  • Assisted in maintaining a positive learning environment by addressing behavioral issues promptly and effectively.
  • Managed traffic flow during drop-off/pick-up times ensuring pedestrian safety adhering to school guidelines.
  • Monitored lunchtime activities ensuring proper supervision of students while promoting healthy eating habits.
  • Maintained accurate records of student attendance, tardiness, behavior issues, developing reports for administrative review periodically.
  • Collaborated with student and faculty teams to develop strategies for student outreach.
  • Supported campus events to increase student engagement and promote campus-wide initiatives.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Cashier Team Lead

Jack in the Box
02.2007 - 06.2025
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Care Giver

Belmont Assisted Living
02.2018 - 04.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.

Cashier, Bar Salad , Hostes

La Vaca Resturant
08.2014 - 01.2016
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
  • Minimized cross-contamination during preparation and stocking.
  • Cleaned and maintained work areas, equipment and utensils.
  • Collaborated with kitchen staff to ensure timely replenishment of popular items during busy shifts.
  • Monitored food temperature, discarding items not stored correctly.

Cashier

Mini Market
09.2006 - 03.2007
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Set up new sales displays each week with fresh merchandise.

Retail Worker

Vero's Boutique
02.2004 - 03.2005
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

North Hollywood High School
North Hollywood, CA

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Positive attitude
  • Flexible schedule
  • Cash register operation
  • Cash handling expertise
  • Store opening and closing
  • Money handling
  • Cashier training
  • Product restocking

Certification

  • Certified CAMPUS AIDE LAUSD

Languages

English

Timeline

Campus Aide

LAUSD
06.2018 - 06.2025

Care Giver

Belmont Assisted Living
02.2018 - 04.2023

Cashier, Bar Salad , Hostes

La Vaca Resturant
08.2014 - 01.2016

Cashier Team Lead

Jack in the Box
02.2007 - 06.2025

Cashier

Mini Market
09.2006 - 03.2007

Retail Worker

Vero's Boutique
02.2004 - 03.2005

North Hollywood High School

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