Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Grady

Pueblo,CO

Summary

Dedicated professional with a strong background in office administration and customer service, with experience as a receptionist in both the automotive and real estate industries. I handled scheduling, managed client communications, maintained records, and supported daily office operations, all while ensuring a professional and welcoming environment. In addition to my office work, I have also provided childcare as a nanny, which strengthened my time management, organization, and interpersonal skills. I'm bilingual in English and Portuguese, currently pursuing a Nursing degree, and certified in Basic Life Support and Nurse Aide training.

Overview

7
7
years of professional experience

Work History

Private Nanny

Richards' Family
04.2024 - 05.2025
  • Built trust with families and maintained routines, activities, and healthy meal planning for children
  • Provided attentive care and support to children, ensuring safety and well-being during daily activities.
  • Coordinated transportation for school and extracurricular activities, ensuring timely arrivals and departures.

Receptionist

Recol Veiculos LTDA
03.2020 - 07.2022
  • Scheduled appointments and managed front-desk operations at a Volkswagen dealership.
  • Handled client data, assisted with social media, and ensured top-tier customer support.
  • Supported administrative tasks, including filing and data entry, improving overall office efficiency.

Receptionist

N Negocios Imobiliarios LTDA
02.2018 - 12.2019
  • Managed real estate office scheduling and phone systems while maintaining client confidentiality
  • Coordinated appointment scheduling, optimizing daily workflow and enhancing customer satisfaction.
  • Resolved customer problems and complaints.

Education

Esc. Estadual Prof. Jose Rodrigues Leite, Brazil
Rio Branco, Acre, Brazil

Graduate Certificate - Nursing

Pueblo Community College
Pueblo, CO
08-2024

Certificate - Health And Wellness

Basic Life Support (CPR & AED)
Pueblo, CO
06-2024

Skills

  • Languages: English & Portuguese (Fluent), Spanish (Elementary)
  • Office Tools: Microsoft Office, CRM Software Power Point, Microsoft Outlook, Microsoft Excel
  • Core Competencies: Customer Service, Scheduling, Data Entry, Problem Solving, Confidentiality, Sales Support, Organizational Skills, Childcare

Timeline

Private Nanny

Richards' Family
04.2024 - 05.2025

Receptionist

Recol Veiculos LTDA
03.2020 - 07.2022

Receptionist

N Negocios Imobiliarios LTDA
02.2018 - 12.2019

Esc. Estadual Prof. Jose Rodrigues Leite, Brazil

Graduate Certificate - Nursing

Pueblo Community College

Certificate - Health And Wellness

Basic Life Support (CPR & AED)