Barbara Gramby
San Antonio,Texas
Summary
Deeply caring for those who are facing mental health crisis. Excellent in multitasking, organizational and conflict resolution skills. Energetic and motivated to assist anyone in crisis.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Med Receptionist/ Patient Services Advocate
FastMed urgent care
Universal City, TX
12.2021 - 07.2022
- Greeted and checked in patients, updating patient information in computer system.
- Greeted customers, answered general questions and directed to appropriate locations.
- Scheduled and confirmed patient appointments and consultations.
- Informed patients of financial responsibilities prior to rendering services.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Human Resource Specialist (MOS 42A)
United States Army Reserve
San Antonio, TX
02.2015 - 02.2022
- Assist on all human resource support matters.
- Conducted oversight of all strength management and strength distribution actions of the unit.
- Kept steady responsibility for the readiness, health and welfare of all Soldiers.
- Maintained postal and personnel accountability support.
- Maintain emergency notification data on Soldiers in the unit.
Home Healthcare Provider
Almamia Health Care Services inc.
San Antonio, TX
07.2020 - 03.2021
- Assisted patients with personal care to alleviate burden on family members.
- Performed light housekeeping tasks related to the safety of the patient's environment and created a well-organized environment for client happiness and satisfaction.
- Provided entertainment and companionship through conversation, reading, and board games.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Checked patients' pulse, temperature and respiration.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Monitored nutrition intake levels by preparing meals based on dietary requirements and restrictions.
- Coordinated transportation services for medical appointments or other errands.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
Education
High School Distinguished Diploma -
Sam Houston High School
San Antonio, TX06.2015
Some College (No Degree) - Nursing
Chamberlain University
San Antonio, TXSkills
- Bookkeeping
- Data Entry
- Office Management
- Appointment Scheduling
- Account Updating
- Inbound and Outbound Calling
- Professional Telephone Demeanor
- Administrative Support
- Time Management
- Strategic Planning
- Professional Demeanor
- Mail Distribution
- Meticulous and Organized
- Documentation and Reporting
- Credit Card Payment Processing
- Organization Skills
- Document Control
- Problem-Solving Abilities
- Critical Thinking
- Multitasking and Prioritization
- Verbal and Written Communication
- Multi-Task Management
- Microsoft Excel
- Typing 60 WPM
- Service-Oriented Mindset
- Information Protection
- Performance Improvement
- Active Listening
- Reading Comprehension
- PC Proficient
- Security Awareness
- Positive and Professional
- High-Energy Attitude
- Adaptive Team Player
- Customer Service
References
- CLIFFORD DOTSON, (210)508-6007, 140 KIEFER RD, SAN ANTONIO, TX, 78220, MENTOR, KNOWN FOR 5 YEARS
- ALEXIS WILLIAMS, (210)415-0339, 8446 BLACKSTONE COVE, CONVERSE, TEXAS, 78109, MENTOR, KNOWN FOR 11 YEARS
- BETHANY YOUNG, (808)457-8232, 5565 MANSIONS BLUFF, SAN ANTONIO, XT, 78245, FIRST LINE SUPERVISOR, KNOWN FOR 1 YEAR
Certification
- Life Insurance Agent as of September 2022
- CPR Certified as of September 2023
Timeline
Front Desk Med Receptionist/ Patient Services Advocate
FastMed urgent care
12.2021 - 07.2022
Home Healthcare Provider
Almamia Health Care Services inc.
07.2020 - 03.2021
Human Resource Specialist (MOS 42A)
United States Army Reserve
02.2015 - 02.2022
High School Distinguished Diploma -
Sam Houston High School
Some College (No Degree) - Nursing
Chamberlain University