Barbara Gregory

A self-directed professional with over 20 years of operational and managerial skills experience. Even though the degree is in Business and Finance, taught High School prior to relocating to the US in 2003. Several years experience working in billing finance and customer services, with excellent customer service and critical thinking skills. Able to handle customer inquiries and problems via the telephone, internet, or written correspondence, and able to navigate around customer service frameworks, making financial decisions or to resolve clients' issues in accordance with the confidence to provide solutions to constituent needs, escalating or redirecting them when necessary. In October 2023 completing Specialist Diploma at the NCU in Billing and Coding, in addition to that the Life and Health certificate was completed through Pearson Vue. with also prior knowledge of Medicare and Medicaid and other healthcare providers.

Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Detail-oriented and methodical excel offering 10 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.

Seeking employment in the healthcare arena to further develop skills and knowledge in this area, and further adding to experiences and abilities to eventually serve in the community.