Barbara Bengochea
Summary
Bilingual (Spanish/English) business administration professional with solid experience in client relations, operations, and delivering results. Highly organized and detail-oriented, adept at managing fast-paced environments that demand strong communication, multitasking, and customer engagement. Skilled in providing exceptional service, handling client inquiries, and streamlining operational processes to enhance efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Childcare Provider
Parker Middleton
01.2024 - Current
- Managed time-sensitive tasks in a dynamic, fast paced environment.
- Developed organizational systems for managing schedules requiring significant attention to detail.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Worked with children to develop good cognitive, physical and language skills.
- Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
Au Pair
Cultural Care
06.2021 - 12.2023
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in Spanish through immersive conversation and activities.
- Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
- Transported children to and from school, medical appointments, and extra-curricular activities.
Executive Administrative Coordinator
Pizzuti SRL
01.2020 - 04.2021
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Managed complex projects with tight deadlines, ensuring timely completion and high-quality results.
- Strengthened relationships with clients by providing exceptional customer service and prompt resolution of issues or concerns.
Server
La Costa
08.2018 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Sales Associate
Daniel Romano
03.2017 - 05.2018
- Organized client databases, maintaining accurate records of contact information, preferences, and transaction histories.
- Provided exceptional customer service throughout the entire sales process, addressing any concerns promptly and professionally.
- Maintained efficient office operations by handling errands and administrative functions.
- Minimized delays in transaction processing by promptly obtaining required documentation from various parties involved in the sale process.
- Assisted in boosting online presence via regular updates on social media platforms showcasing new listings or recent sales success stories.
- Supported successful property transactions by effectively coordinating appointments, open houses, and showings.
- Contributed to increased sales volume by assisting in the creation of persuasive marketing materials for property listings.
Education
Certificate - Online Business Entrepreneurship
Hudson County Community College
Jersey City, NJ08-2021
Certificate - Digital Marketing
Hudson County Community College
Jersey City, NJ08-2021
Bachelor of Arts - Business Administration
Fasta
Mar Del Plata, Argentina07-2020
Skills
- Proficient in Multitasking
- Effective Organizational Skills
- Proficient in Computer Applications
- Strategic Decision Making
- Effective Time Management
- Detail-Oriented Approach
- Microsoft Office
- Canva
- Adobe
Languages
Spanish
Native or Bilingual
Timeline
Childcare Provider
Parker Middleton
01.2024 - Current
Au Pair
Cultural Care
06.2021 - 12.2023
Executive Administrative Coordinator
Pizzuti SRL
01.2020 - 04.2021
Server
La Costa
08.2018 - 10.2019
Sales Associate
Daniel Romano
03.2017 - 05.2018
Certificate - Online Business Entrepreneurship
Hudson County Community College
Certificate - Digital Marketing
Hudson County Community College
Bachelor of Arts - Business Administration
Fasta
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