BARBARA HALA
Tampa,FL
Summary
Seasoned Lost and Found Coordinator with proven expertise in security procedures and exceptional customer service, honed at Hard Rock Casino Hotel. Excelled in safeguarding premises and enhancing guest satisfaction, backed by shift work experience and adept at merchandise restocking. Achievements include maintaining impeccable safety records and significantly improving customer service ratings.
Overview
13
13
years of professional experience
Work History
Breakfast Attendant
Hampton Inn
11.2024 - Current
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
Lost and Found Coordinator
Hard Rock Casino Hotel
02.2019 - Current
- Followed established security and safety procedures and posted orders to include enforcement of Company rules, policies and regulations
- Handled administrative tasks for team members, helping projects run smoothly.
- Maintained accurate department and customer records
- Managed flow of paperwork within organization by storing, retrieving and organizing records.
- Managed confidential information discreetly, respecting privacy policies.
Breakfast Host
Hotel South Tampa & Suites
02.2015 - 02.2019
- Greeted guests and spoke with patrons to ensure satisfaction with food and service, to respond to complaints in order to provide quality customer service
- Prepared fresh fruit, coffee and juices before breakfast opening each morning
- Watched breakfast space to quickly identify guest and restocking needs.
Housekeeping/Breakfast Hostess
Comfort Inn
03.2013 - 04.2014
- Watched breakfast space to quickly identify guest and restocking needs
- Prepared fresh fruit, coffee and juices before breakfast opening each morning
- Inspected each room for cleanliness, utilizing checklist to meet company standards
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
Temp Worker
Adecco Staffing
07.2012 - 02.2013
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottomline profitability
- Adhered to standard operating procedures and complied with safety and quality processes.
Education
Certificate -
Florida Atlantic University's College of Business
01.2005
Skills
- Shift work experience
- Security procedures knowledge
- Cleaning methods
- Merchandise restocking
- Product Knowledge
- Customer Service
- Money Management
- Cash register operation
- Bank deposits
- Efficient multitasking
- Guest relations
Timeline
Breakfast Attendant
Hampton Inn
11.2024 - Current
Lost and Found Coordinator
Hard Rock Casino Hotel
02.2019 - Current
Breakfast Host
Hotel South Tampa & Suites
02.2015 - 02.2019
Housekeeping/Breakfast Hostess
Comfort Inn
03.2013 - 04.2014
Temp Worker
Adecco Staffing
07.2012 - 02.2013
Certificate -
Florida Atlantic University's College of Business
Similar Profiles
Edward HairstonEdward Hairston
Front Desk and Night Auditor at Hampton InnFront Desk and Night Auditor at Hampton Inn
Patricia JohnsonPatricia Johnson
Front Desk Clerk/Night Auditor at Hampton Inn and Hampton Inn & SuitesFront Desk Clerk/Night Auditor at Hampton Inn and Hampton Inn & Suites
Yusmenia SequeraYusmenia Sequera
Housekeeping at Hampton InnHousekeeping at Hampton Inn
Jeremy KellerJeremy Keller
Section Chief at US Air Force- Dept. of DefenseSection Chief at US Air Force- Dept. of Defense
Holly AntunesHolly Antunes
Guest Service Agent, Host, Coordinator, Trainer at Walt Disney World ResortGuest Service Agent, Host, Coordinator, Trainer at Walt Disney World Resort