Barbara Haupt
Cleona
Summary
Dynamic and detail-oriented professional with experience at ALS Global, skilled in laboratory safety and chemical handling. Proven ability to enhance operational efficiency through effective teamwork and training. Recognized for exceptional problem-solving and communication skills, consistently ensuring compliance with quality standards and improving workflows in fast-paced environments. I have also worked at the front desk answering phones. Also communicating with some of our clients to resolve issues with their orders or getting them to the correct person to help them.
Overview
34
34
years of professional experience
Work History
Bottle Prep Technician
ALS Global
Middletown, PA
03.2004 - Current
- Operated laboratory equipment for sample preparation and analysis.
- Ensured compliance with safety protocols and quality standards during processes.
- Collaborated with team to optimize workflows and improve efficiency in operations.
- Trained new staff on proper techniques for sample handling and processing.
- Implemented standard operating procedures to enhance consistency in sample preparation.
- Assisted in inventory management to ensure availability of necessary supplies for operations.
Housekeeper
Comfort Inn
Centerville PA
06.2000 - 09.2001
- Trained and mentored new staff on proper cleaning techniques and safety protocols.
- Resolved guest complaints regarding cleanliness swiftly, ensuring satisfaction and repeat business.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
Sales Associate
Kmartcorp
Columbia, PA
05.1992 - 05.1994
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in maintaining product displays, ensuring visual appeal and stock accuracy.
- Developed strong relationships with customers, enhancing loyalty and repeat business.
- Collaborated with team members to meet sales goals and improve store performance.
- Trained new associates on sales techniques and store procedures for operational efficiency.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Education
GED -
Columbia Jr., Sr. High
Columbia, PASkills
- Electrical safety
- Lockout and tagout procedures
- Pipetting techniques
- Personal protective equipment
- Chemical handling
- Confined space entry
- Reagent preparation
- Precision measurement
- Glassware cleaning
- Fall protection
- Preventative maintenance
- Laboratory safety
- Laboratory safety protocols
- Training and mentoring
- Strong work ethic
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Customer service
- Safety checking
- Attention to detail
- Problem-solving abilities
- Multitasking
- Works Well Under Pressure
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Troubleshooting skills
- Organizational skills
- Team collaboration
- Creative thinking
- Active listening
- Effective communication
- Relationship building
- Self motivation
- Task prioritization
- Professionalism
- Preventive Maintenance
Timeline
Bottle Prep Technician
ALS Global
03.2004 - Current
Housekeeper
Comfort Inn
06.2000 - 09.2001
Sales Associate
Kmartcorp
05.1992 - 05.1994
GED -
Columbia Jr., Sr. High
I did receive employee of the month when I did Housekeeping at the Comfort Inn.
I was recognized as having very clean rooms and received Employee of the month.