Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Barbara Hayes

Farmville,NC

Summary

Dynamic Parts Coordinator at Pete's Auto Body with a proven track record in optimizing stock control and enhancing vendor relations. Skilled in invoice processing and delivering exceptional customer service, I fostered strong partnerships that improved communication and expedited deliveries, significantly reducing downtime and enhancing operational efficiency.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes. Truly hard working, loyal, dedicated, fast learner and great time management. I also have 4+ years in Notary

Overview

14
14
years of professional experience

Work History

Parts Coordinator

Pete's Auto Body
07.2025 - Current
  • Optimized storage solutions within the warehouse space to maximize efficiency and ease of access to commonly needed items.
  • Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
  • Established strong relationships with vendors, resulting in improved communication and faster delivery times.
  • Maintained accurate records of all parts transactions, ensuring timely and accurate invoicing.

Customer Service Associate

The UPS Store
06.2024 - 07.2025
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Notary

Assistant Manager

Roses
02.2022 - 06.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Planograms
  • Cashier
  • Stocking

Detention Officer

Pitt County Sheriff's Office
06.2019 - 02.2022
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.

Detention Officer

Greene County Sheriff's Office
06.2016 - 06.2018
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.

Loop Driver

CARQUEST
05.2011 - 06.2016
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Planograms
  • Cashier
  • Stocking

Education

High School Diploma -

Farmville Central High School
Farmville, NC

Skills

  • Stock control
  • Returns management
  • Customer service
  • Invoice processing
  • Vendor relations
  • Coordinating paperwork

Languages

English
Full Professional

Timeline

Parts Coordinator

Pete's Auto Body
07.2025 - Current

Customer Service Associate

The UPS Store
06.2024 - 07.2025

Assistant Manager

Roses
02.2022 - 06.2024

Detention Officer

Pitt County Sheriff's Office
06.2019 - 02.2022

Detention Officer

Greene County Sheriff's Office
06.2016 - 06.2018

Loop Driver

CARQUEST
05.2011 - 06.2016

High School Diploma -

Farmville Central High School

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Barbara Hayes