Barbara Hicks

Corrections facility, managed the MAT program

-monitored patient progress and adjusted care strategies as necessary for optimal recovery.

-advocated for residents' rights and needs within the eldercare community framework.

-ensured adherence to state and federal healthcare regulations through comprehensive audits.

-ensured regulatory compliance by staying current on industry standards and updating policies accordingly.

-built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.

-performed rounds to observe care and interview staff, residents, and families.

120 bed facility with short term rehab, memory unit, and skilled nursing

Hired during transition, worked closely to transition pharmacy, computers, and all new policies

-worked with state oversight weekly, managing and follow through with each item

-high falls and injuries, implemented staff monitoring throughout the halls, no longer at the desk, no cell phones in resident areas

-implemented schedules for breaks and feeding in dining room, keeping halls staffed at all times

-implemented snack schedules, to guarantee residents were being given appropriate snacks

-audited documentation daily for inconsistency, ie: documented all applying all prescribed items, showers etc that were documented at 7am for the day.

-implemented ongoing environmental rounds

-state reportable incidents, followed with audits and monitoring

-implemented information packets in each resident room, included transfer status, allergies, and all pertinent information due to excessive agency staff. Upon arrival they had to sign that they were to use this to prevent incidents.

-educated staff on MDS and charting needs

-audited charts for ATB, fall, and MDS charting

-implemented schedules/audits to monitor showers, denture cleaning, mouth care etc.

-worked through IP during several Covid outbreaks, implementing isolation, room moves etc to prevent mass outbreak

-Maintained staffing

-implemented activities for memory unit, to assist in preventing, falls, altercations, etc.

-conducted regular training sessions to improve staff skills and compliance with regulations

-participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.

-advocated for residents' rights and needs within the eldercare community framework

-ensured adherence to state and federal healthcare regulations through comprehensive audits

-monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care

-streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes

-collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs

-implemented shift huddles, and provided concerns from daily meetings for documentation

Facility with 181 bed capacity, but was only using 75

Skilled nursing facility with rehab and memory unit, and independent living

Yearly state inspection during tenure-received deficiencies for dining,staffing, and catheter change/documentation, bathing

-opened cafe for individual dining for lunch and dinner, using office staff and light duty workers

-implemented audits for monitoring catheter changes, documentation, privacy bags

-implemented call bell audits

-implemented dedicated shower staff, audited daily to guarantee all residents were receiving required baths/shower

-implemented multiple audits to guarantee, care of residents and equipment

-designated cell phone areas, to decrease staff use in resident areas, to help secure date and prevent Hippa violations

-educated staff on specific documentation to assist with MDS

-worked with RNAC and Therapy on keeping care plans updated and in resident rooms

-worked to convert all prn staff to part/full time, and implemented a weekend warrior program

-QI measures to decrease falls and incidents in memory unit, evaluating staff and shifts to find trouble areas allowing for change to decrease

-QI measures to prevent ongoing ileus/blockages, numbers increased due to residents not being out of bed, lack of fluids

-implemented bedside fluids, which entailed changing dining and allowing staff time to assure residents were getting required nutrition/hydration

-staff education to include, filling 02 containers, documentation, handoff reports, medication discrepancies

-cleared multiple complaint visits with the state, past and present

-worked to update policies

-worked with scheduling to meet staffing requirements, using house staff and agency

-collaborated with interdisciplinary teams to enhance overall resident health outcomes

-developed and implemented nursing care plans tailored to individual resident needs

-advocated for residents' rights and needs within the eldercare community framework, worked closely with ombudsman

-transitioned several independent residents to independent housing

-participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns

-conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.