BARBARA H HOLLAND
Ellenwood,Georgia
Summary
Compassionate and dedicated caregiver with a strong foundation in delivering personalized care, ensuring client comfort and safety. Proven track record in supporting daily living activities while promoting overall well-being and fostering strong relationships with patients. Expertise in medication management, personal care, and patient mobility, combined with a collaborative approach to adapt to varying care needs. Consistently reliable in providing high-quality support and committed to enhancing the lives of those served.
Overview
46
46
years of professional experience
Work History
Home Health Aide
MCO Homeservice
08.2022 - Current
- Provided compassionate personal care to clients, ensuring comfort and dignity during daily activities.
- Assisted clients with mobility, promoting independence and enhancing quality of life.
- Administered medication as prescribed, maintaining accurate records of client health conditions.
- Collaborated with healthcare professionals to develop and implement individualized care plans.
Assistant Manager
Ingles Markets
06.2023 - 07.2024
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
- Supported senior managers with day-to-day operational requirements.
- Coordinated employee schedules to provide adequate staff coverage.
Deli Worker
Ingles Markets
01.2016 - 07.2024
- Served cold case items and fountain beverages.
- Assisted in preparing special orders and party trays.
- Helped in unloading and storing deli department merchandise.
- Welcomed customers and answered menu and product questions.
Cashier
Home Depot
07.2011 - 11.2015
- Worked with supervisory team to meet customer needs.
- Gave customers full attention and attended to their needs.
- Addressed customer questions and complaints with professionalism.
- Informed customers of promotions and special offers to increase sales.
Manager
Dollar General
05.2004 - 05.2010
- Streamlined workflows by implementing new technology solutions.
- Delivered excellence in guest service and quality control of operations to attain company mission.
- Delegated tasks to team members according to their abilities and workload.
- Conducted performance reviews for team members.
CNA
02.1995 - 03.2002
- Promoted independence while assisting with personal hygiene needs.
- Worked alongside registered nursing staff and followed care plans.
- Built friendly rapport with patients and delivered personalized care.
- Prepared patients for treatments, visits, and social activities.
PCA
Southeast Alabama Medical Center
06.1980 - 08.1992
- Entered treatment data into designated clinical applications accurately.
- Worked alongside registered nursing staff and followed care plans.
- Monitored patient response to treatment plans and reported unusual findings to nurse supervisor.
- Labeled and stored lab samples adhering to set laboratory specifications.
Education
Diploma in Business - Business
Phoenix University
Phoenix, Arizona08.1998
Associate in Healthcare Administration - Healthcare
Bainbridge College
Bainbridge, Georgia05.1986
Diploma -
Early County High
Blakely, Georgia05.1976
Skills
- Cleanliness and sanitation
- Proper food handling
- Interactive communication skills
- Strong Work Ethic
- Honesty and Integrity
- Customer Engagement
- Food preparations
- Organizational abilities
- Customer Service
- Care plan management
- Interpersonal communication
- Medication administration
- ADL support
- Patient lifting techniques
- Dementia support
- Basic housekeeping
- Special needs care
- HIPAA compliance
- Disability support
- Certified home health aide
- Recording vital signs
- Ambulation techniques
- Certified in CPR/AED
- Hospice care
- Condition assessment
- Documentation and reporting
- Patient care
- Meal preparation
- Vital signs monitoring
- Bathing assistance
- Housekeeping
- Dressing assistance
- Mobility support
- Home safety assessments
- Patient transport
- Care plan adherence
- Medical charting
- Ambulation assistance
- Bedside care
- Emotional support
- Nutritional meal preparation
- Toileting assistance
- Catheter care assistance
- Personal care services
- Compassionate client care
- Elder care
- Activities of daily living (adls)
- Customer service
Timeline
Assistant Manager
Ingles Markets
06.2023 - 07.2024
Home Health Aide
MCO Homeservice
08.2022 - Current
Deli Worker
Ingles Markets
01.2016 - 07.2024
Cashier
Home Depot
07.2011 - 11.2015
Manager
Dollar General
05.2004 - 05.2010
CNA
02.1995 - 03.2002
PCA
Southeast Alabama Medical Center
06.1980 - 08.1992
Diploma in Business - Business
Phoenix University
Associate in Healthcare Administration - Healthcare
Bainbridge College
Diploma -
Early County High