Barbara Holmes

Teaching entry level trainees skills to drive a commercial B class vehicle,

• Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
• Established clear expectations for driver conduct with detailed codes of ethics that encouraged professionalism at all times.
• Built strong relationships with trainees, providing ongoing mentorship and guidance that extended beyond initial training.
• Encouraged a supportive learning environment with open lines of communication between trainers and trainees, fostering trust and mutual respect.
• Testing trainees for DMV and ODE to meet minimum standards of driving level and licensing
• Certified ODE Core class instructor to keep licensed drivers in comlience with State standards.
• Certified First Aid instructor with HSI.
• Accident intake for all School district vehicles
• Filling in in various jobs and areas as needed such as student managemet Coordinator, Dispatch, Training Coordinator, and Type 20 coordinator.

• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
• Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
• Conducted market research stay abreast industry trends competitor strategies adapting store's offerings accordingly maintain a competitive edge.
• Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
• Supervised guests at front counter, answering questions regarding products.
• Trained and guided team members to maintain high productivity and performance metrics.

• Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
• Recorded bus route and made notes for substitute drivers.
• Fostered a strong sense of community among bus riders, promoting respect for fellow passengers and valuing the importance of punctuality.
• Worked closely with school administration and transportation to maintain smooth operations.
• Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
• Assisted students with loading and unloading mobility aids for special needs
• Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
• Maintained Oregon driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
• Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
• Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
• Assisted in training new drivers and maintaining driver certifications.

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• Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
• Traveled to various cities to reestablish management and or redefine store dynamics.
• Maintained professional, organized, and safe environment for employees and patrons.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Established new departments and trained department coordinators to run department efficiently.
• Onboarded new employees with training and new hire documentation.
• Maximized performance by monitoring daily activities and mentoring team members.