Barbara Hopkins
Medical Administrative Assistant
Philadelphia,PA
Summary
Driven administrative professional with a proven track record at Midlantic Urology Radiation Center, enhancing office efficiency and improving document organization. Excelled in spreadsheet management and fostering professional relationships, significantly streamlining invoice procedures and boosting customer satisfaction. Demonstrates exceptional scheduling abilities and a commitment to quality assurance. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Midlantic Urology Radiation Center
Bala, Pennsylvania
04.2022 - Current
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
Business Office Manager
The Dump Furniture Outlet
Philadelphia, PA
01.2019 - 03.2022
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Delivered performance reviews, recommending additional training or advancements.
- Facilitated cross-departmental collaboration on projects, fostering teamwork to achieve shared goals more efficiently than before.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
Education
GED -
General Education Development Certificate
Philadelphia 05.2001 -
Skills
Spreadsheet Management
Quality Assurance
Scheduling
Appointment Scheduling
Customer Service
Timeline
Administrative Assistant
Midlantic Urology Radiation Center
04.2022 - Current
Business Office Manager
The Dump Furniture Outlet
01.2019 - 03.2022
GED -
General Education Development Certificate
05.2001 -
Similar Profiles
Grace MicekGrace Micek
Radiation Therapy Student at Washburn Radiation Therapy CenterRadiation Therapy Student at Washburn Radiation Therapy Center
Alyssa HeffernanAlyssa Heffernan
Medical Assistant at RENOWN REGIONAL MEDICAL CENTER - RADIATION ONCOLOGYMedical Assistant at RENOWN REGIONAL MEDICAL CENTER - RADIATION ONCOLOGY
HEIDI GRAYHEIDI GRAY
Master Scheduler at Dartmouth Cancer Center Radiation OncologyMaster Scheduler at Dartmouth Cancer Center Radiation Oncology