Barbara Hudson
Tucson,AZ
Summary
Dynamic hospitality professional with extensive experience at the University of Arizona, excelling in food safety and customer service. Proven ability to maintain cleanliness and enhance guest relations, ensuring a welcoming dining experience. Skilled in beverage preparation and adept at responding to guest inquiries, fostering a positive atmosphere in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Dining Room Attendant
University of Arizona
Tucson, AZ
10.2023 - Current
- Greeted guests upon arrival and directed them to their tables.
- Set up dining areas with appropriate utensils, linens, condiments, napkins, and glassware.
- Maintained cleanliness of assigned station in accordance with health regulations.
- Cleaned spills on floors immediately using proper safety procedures.
- Assisted other team members when needed during busy times.
- Responded promptly to customer inquiries or requests for assistance.
- Assisted in the preparation of beverages such as coffee, tea, juices, water.
Breakfast Attendant
Holiday Inn Express Hotel Suites
Tucson, AZ
03.2023 - 09.2024
- Adhered to sanitation guidelines when handling food products during preparation process.
- Set up buffet area according to restaurant standards.
- Monitored temperatures of hot foods throughout shift to ensure freshness.
- Cleaned kitchen equipment according to established procedures after use.
- Checked expiration dates on all perishable food items prior to stocking buffet line.
- Greeted guests upon arrival and provided menus for breakfast selections.
- Demonstrated knowledge of menu items by answering questions regarding ingredients and preparations methods.
- Responded quickly to any emergencies that may arise during shift.
- Replenished food items on the buffet line in a timely manner.
- Provided excellent customer service by responding promptly to guest requests and inquiries.
- Ensured all condiments were adequately stocked at each table.
- Assisted with preparation of food items such as eggs, pancakes, bacon, sausage, and toast.
- Maintained cleanliness of dining room area including tables, chairs, floors and windows.
- Stocked beverages, coffee pots and other supplies in the dining area as needed.
- Managed cash register transactions accurately while providing change when necessary.
Hotel Laundry Attendant
Home2 Suites by Hilton Hotel
Lithia Springs, GA
08.2019 - 11.2021
- Maintained records of all laundry services provided in logbooks.
- Folded dried articles neatly.
- Followed safety regulations while operating machinery.
- Ensured that all wash loads are balanced before starting the cycle.
- Separated whites from colors during the sorting process.
- Assisted customers with their inquiries regarding laundry services.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Stocked shelves with freshly laundered items in an orderly fashion.
- Tested fabric softener dispensers for proper functioning prior to use.
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Loaded articles into washers and added specified amounts of detergents or other cleaning agents.
- Kept work area neat, clean and organized at all times.
- Inspected linen for tears or stains and treated them accordingly.
- Monitored washing machine cycles to ensure proper treatment of fabrics.
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Removed lint from dryer screens after each load.
- Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
- Measured correct amount of chemicals required for each load.
- Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Transported laundry in carts and sorted dirty items by load type.
- Disinfected equipment and supplies, using germicides, and steam-operated sterilizers.
- Moved loads between machines, operated ironing equipment and folded laundered items.
- Set dryers at appropriate drying times and settings by taking into account fabric type and load size.
Special Education Paraprofessional
Lithonia School of Special Education
Savanna-la Mar, Westmoreland, Jamaica, W.I.
09.2000 - 07.2018
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Offered emotional support during times of difficulty or crisis situations involving the student.
- Assisted with transitioning from one activity to another throughout the day as needed by the student.
- Organized instructional materials for use in the classroom setting.
- Attended professional development sessions related to working with special education populations.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Encouraged independent thinking, problem solving, and self-advocacy skills among students.
- Supervised students during lunch periods, recesses, and field trips, ensuring their safety at all times.
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
- Instructed small groups of students in alphabet, shapes and color recognition.
- Improved behavior with modification and positive reinforcement techniques.
- Motivated students using feedback and encouragement.
- Provided disabled students with assistive devices and supportive technology.
- Set up and assisted with audiovisual equipment operation.
- Provided supplemental supervision in classrooms, schoolyards, and cafeterias.
Education
Associate of Applied Science - Nutrition Sciences & Food Preparation
Westmoreland Housecraft Training Centre
Petersville, Westmoreland06-1983
High School Diploma -
Savanna-la Mar High School
Goodens River Road, Westmoreland, Jamaica07-1981
Skills
- Food safety
- Sanitation practices
- Dining area setup
- Beverage preparation
- Cleanliness maintenance
- Customer service focus
- Hospitality service expertise
- Guest relations
Timeline
Dining Room Attendant
University of Arizona
10.2023 - Current
Breakfast Attendant
Holiday Inn Express Hotel Suites
03.2023 - 09.2024
Hotel Laundry Attendant
Home2 Suites by Hilton Hotel
08.2019 - 11.2021
Special Education Paraprofessional
Lithonia School of Special Education
09.2000 - 07.2018
Associate of Applied Science - Nutrition Sciences & Food Preparation
Westmoreland Housecraft Training Centre
High School Diploma -
Savanna-la Mar High School
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