Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
Work History
Office Administrator
Jackson Law Group
09.2017 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Reconciled account files and produced monthly reports.
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
Real Estate Agent
Bob Wood & Associates
08.2012 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Advertised client properties through websites, social media, and real estate guides.
Maintained connections with clients to encourage repeat business and referrals.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Advised clients on market conditions and property value for informed decision-making.
Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
Wrote listings detailing and professionally highlighting property features to increase sales chances.