Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Languages
Timeline
Generic

Barbara Jeaboin

Marietta,GA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

12
12
years of professional experience
1
1
Certification
1
1

Customer service

Work History

Assistant Manager

Elections
Marietta, GA
11.2020 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Driver, Warehouse Orders

ACI
Marietta, GA
08.2019 - Current
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
  • Answered, scheduled and responded to reservation calls at specific times and locations.

Cashier

Pollo Tropical
Kennesaw, GA
07.2018 - 02.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Assistant Manager

Dollar Tree
Acworth, GA
08.2017 - 03.2018
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Assistant care manager

Village Care of New York
New York, NY
04.2014 - 04.2017
  • Assist Patient with their daily basis activities
  • Keep patient from hospitalized
  • Assist Patient with their financial services
  • Assist Patient with housing.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Organized and facilitated [Number] department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.

Poll Worker

ELECTIONS
Queens, NY
10.2016 - 11.2016
  • Checked addresses, IDs and registration cards.
  • Registered new voters for primary and general elections.
  • Issued ballots and provided instruction on how to correctly mark choices.
  • Monitored candidates and members of public for compliance with security, campaign and other procedures.
  • Set up, monitored and maintained polling equipment.
  • Attended appropriate training sessions and information briefings.
  • Opened and closed polling booths.
  • Prepared, cleaned and maintained polling stations.

Home Health Aide

Amazing Home Care
Bronxdale, NY
07.2014 - 08.2015
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Assisted disabled clients to support independence and well-being.
  • Provided transportation and appointments management.

Home Health Aide

Intergen Home Care
Bronxdale, NY
07.2014 - 04.2015
  • Assisted patients with daily activies groomind and bathing
  • Drove patients to appointments.

Executive Assistant

Brain Injury Association Of Massachusetts
Worcester, MA
11.2009 - 03.2010
  • Used advanced software to prepare documents, reports and presentations.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Organized and coordinated conferences and monthly meetings.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Organized envelopes, postage and mail correspondence for staff and leadership.
  • Managed residential properties and prepared homes for clients prior to arrival.
  • Answered high volume of phone calls and email inquiries.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.

Education

BA - Medical Administration Office

Job Corps Academy
Grafton, MA
09.2011

Skills

  • Microsoft Office, Customer Service Skills
  • Information Confidentiality
  • Sales Activities
  • Administration and Reporting
  • Scheduling and Coordinating
  • Greet Guests
  • Customer Relationship Management
  • Orientating and Training
  • Peer Mediation
  • Conflict resolution
  • Peer Facilitation

Accomplishments

  • Supervised team of 16 staff members.

Additional Information

  • AWARDS , Brain Injury Assoc. of Ma: Certificate of Appreciation March 2010 Receptionist desk, answering phones and routed calls, Typing, updated word documetns, copying, printed and assembled brochures. Assembled and organized mass mailings. CERTIFICATIONS/LICENSES Medical Administrave Office June 2012 Home Health Aide April 2017 CPR May 2012 Customer Service May 2014

Certification

  • customer service Training - 05/2010
  • Medical Aministration Assistant Training - 03/2012
  • Healthcare Provider Training - 10/2010- 10/2012
  • First Aid training- 10/15/2010
  • Certification of Graduation- 09/29/2011

Languages

French
Native or Bilingual

Timeline

Assistant Manager

Elections
11.2020 - Current

Driver, Warehouse Orders

ACI
08.2019 - Current

Cashier

Pollo Tropical
07.2018 - 02.2019

Assistant Manager

Dollar Tree
08.2017 - 03.2018

Poll Worker

ELECTIONS
10.2016 - 11.2016

Home Health Aide

Amazing Home Care
07.2014 - 08.2015

Home Health Aide

Intergen Home Care
07.2014 - 04.2015

Assistant care manager

Village Care of New York
04.2014 - 04.2017

Executive Assistant

Brain Injury Association Of Massachusetts
11.2009 - 03.2010

BA - Medical Administration Office

Job Corps Academy
Barbara Jeaboin