Barbara Jeffers
Bryan,TX
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Highly skilled career professional with 31 years practical experience in various healthcare settings, including LTC, Assisted Living, home health, and primary care. Strong background in hospital telemetry and case management. Experienced in serving as a health care liaison and activities director. Proficient in managing PAs, NPs, RNs, LPNs, CNAs, and administrative staff members as a public health nurse manager. Currently responsible for overseeing an annual budget of over $500,000.
Proficient in grant writing with a track record of securing four grants totaling $1.6 million. Notable achievements include expanding vaccine coverage for 0-5 year olds, providing emergency preparedness education for mothers, and creating new clinics and a mobile clinic during the COVID pandemic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Community Health Services Manager
Brazos County Health District
Bryan, TX
11.2020 - Current
- Coordinated communication between various departments within the facility regarding patient care needs.
- Collaborated with other departments within the organization to streamline processes.
- Facilitated communication between physicians, nurses, administrators, and other stakeholders involved in providing health services.
- Managed daily operations of the health services department including budgeting, hiring, scheduling, and training staff.
- Developed policies and procedures for the effective delivery of health services.
- Coordinated educational activities such as seminars or workshops designed to enhance professional development among employees.
- Developed strategic plans for expanding existing programs or launching new initiatives based on current trends in healthcare industry.
- Conducted weekly meetings with department staff to discuss health service operations, goals, and progress.
- Addressed any personnel issues that arose among members of the health services team.
- Assessed staffing needs and collaborated with human resources to recruit qualified healthcare professionals.
- Provided guidance and support to clinical staff regarding best practices in delivering quality healthcare services.
- Monitored employee performance and provided feedback for improvement opportunities.
- Organized and maintained patient records in accordance with HIPAA regulations.
- Reviewed patient complaints and identified areas needing improvement in order to ensure a positive experience for all patients.
- Collaborated with other departments within the organization to coordinate interdisciplinary approaches to providing comprehensive care for patients.
- Monitored the quality of care provided to patients by evaluating medical outcomes.
- Ensured compliance with government regulations related to healthcare services delivery.
- Assisted senior leadership team in developing long-term objectives for the organization's health services division.
- Enforced procedures to maintain overall data integrity.
- Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Explained policies, procedures and services to patients.
- Communicated with patients with compassion while keeping medical information private.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Recruited, hired and trained new medical and facility staff.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Developed medical programs that promoted community health and research.
- Maintained awareness of government regulations, health insurance changes and financing options.
Education
Master of Science - Nursing
Grand Canyon University
Phoenix, AZ02-2012
Skills
- Health Information Systems
- Clinical Supervision
- Human Resources Management
- Professional Networking
- Regulatory Affairs
- Patient Safety
Certification
- Registered Nurse Texas License Number: 930904 Issued 8/20/2017
Timeline
Community Health Services Manager
Brazos County Health District
11.2020 - Current
Master of Science - Nursing
Grand Canyon University
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