Barbara Jensen
Cordova
Summary
Dynamic professional with a proven track record in small business operations at Jensen Fisheries. Expert in financial planning and customer relations, I successfully enhanced operational efficiency and boosted employee morale through innovative management strategies. Adept at problem-solving and decision-making, I consistently delivered high-quality service while optimizing costs and fostering strong team collaboration.
Overview
48
48
years of professional experience
Work History
Co Owner of Commercial Fishing Business
Jensen Fisheries
05.1971 - 12.2018
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Enhanced business operations by implementing efficient management strategies and streamlining processes.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Manager
Nichols Backdoor Store
09.2001 - 04.2004
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
Education
AJ Dimond
Anchorage, AKSkills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Records management
- Operations management
- Financial planning
- Problem-solving
- Multitasking and organization
- Creative thinking
Timeline
Manager
Nichols Backdoor Store
09.2001 - 04.2004
Co Owner of Commercial Fishing Business
Jensen Fisheries
05.1971 - 12.2018
AJ Dimond
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