Barbara Johnson

• Worked with other departmental staff to answer questions and resolve problems.
• Maintained and verified accuracy of records and generated miscellaneous reports.
• Coordinated meetings and events for internal and external groups.
• Scheduled appointments and meetings for director and member team.
• Review Comprehensive Plans of Care (CPOC’s) for submission to the regulatory authority.
• Make the initial contact for new linkages.
• Assist support coordinators with Individual Supports Review (ISR) corrections, review revisions, and review Guidelines for Planning State Office Review Committee (GPSORC) forms.
• Review ten percent (10%) of each Support Coordinator’s case records monthly for completeness, compliance with these standards, and quality of service delivery.
• Conduct individual face-to-face sessions with each Support Coordinator to review individual cases on a weekly basis.
• Manage assignment of caseloads.
• Accompany Support Coordinators at least quarterly on random home visits with participants.
• Arrange training as appropriate.
• Direct all assigned staff to meet outcomes.
• Provide ongoing and annual review, assessment problem solving and feedback regarding the delivery of support coordination services.
• Teach and monitor the application of person-centered principles and practices.
• Assure ongoing quality delivery of services.
• Review timesheets and mileage reports for accuracy.
• Discipline and coaching of direct reports and at least once annual performance review for each.
• Attend weekly staff management meetings with Support Coordinators to keep informed, ensure open lines of communication and determine training needs and scheduling.
• Work with Support Coordinators in evaluating program effectiveness and compliance with state/contract requirements and program goals.

•Annually evaluate overall performance of coordinators through employee evaluation tool to assess quality of job performances and need for improvement.

• Develop and Implement Plans of Care
• Coordinate and follow up on services needed by the person advocacy
• Ability to provide appropriate oral and written communication on a daily basis and document all communications
• Maintain accurate and concise records
• Case record maintenance (Filing, Purging, etc.) with service log documentation to support activity
• Mailing/emailing/faxing documents to recipients/guardians, providers, medical professionals, OCDD/OAAS, Medicaid, and other community agencies with service log documentation to support activity
• Linkage to community services based on requests and/or needs of recipients with service log documentation to support activity
• Follow-up with requests/needed documentation/information from recipients/guardians, providers, medical professionals, OCDD,OAAS, Medicaid, and other community agencies with service log documentation to support activity
• Schedule meetings with people and families/providers/OCDD/OASS as needed, with service log documentation to support activity
• Critical and non-critical incident reporting and follow up
• Completion of routine and urgent plan revisions
• Writing Addendums/Update to Current Plans as needed
• Annual Plan Writing and Submission as indicated as daily planner
• Initial Referrals- Intake/Assessment/Planning and Submission as assigned
• Annual budget sheets

• Develop and Implement Plans of Care
• Coordinate and follow up on services needed by the person advocacy
• Ability to provide appropriate oral and written communication on a daily basis and document all communications
• Maintain accurate and concise records
• Case record maintenance (Filing, Purging, etc.) with service log documentation to support activity
• Mailing/emailing/faxing documents to recipients/guardians, providers, medical professionals, OCDD/OAAS, Medicaid, and other community agencies with service log documentation to support activity
• Linkage to community services based on requests and/or needs of recipients with service log documentation to support activity
• Follow-up with requests/needed documentation/information from recipients/guardians, providers, medical professionals, OCDD,OAAS, Medicaid, and other community agencies with service log documentation to support activity
• Schedule meetings with people and families/providers/OCDD/OASS as needed, with service log documentation to support activity
• Critical and non-critical incident reporting and follow up
• Completion of routine and urgent plan revisions
• Writing Addendums/Update to Current Plans as needed
• Annual Plan Writing and Submission as indicated as daily planner
• Initial Referrals- Intake/Assessment/Planning and Submission as assigned
• Annual budget sheet

• Interviews client to obtain information concerning mental health
• Observes client to detect indications of abnormal mental behavior
• Discuss progress toward goals with client, such as anger management, stress, depression, social skills, and independent living skills
• Assists the LMHP in administering therapeutic treatment, such as behavior modification and stress management therapy to assist client in controlling disorders and problems
• Refers clients to supportive services to supplement treatment and counseling
• Links clients and their families with community resources that can be of benefit
• Facilitates relaxation exercises, peer groups, and parenting skills training during psychosocial skills training sessions

• Maintain center confidentiality
• Plan week curriculum and lesson plan
• Complete bi annual assessment of children's development
• Daily communication and parent teacher conferences
• Maintain daily records of children
• Attend in-service and staff meetings
• Report progress of children to parents in quarterly reports
• Meet the emotional, social, physical, and cognitive needs of the child