Barbara Johnston
Rocky Mount,NC
Summary
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Highly skilled and enthusiastic professional with more than 20 years of experience practicing physical therapy in multiple settings. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient therapy staff . Contribute to high-volume medical practices by providing exceptional customer service.
Overview
3
3
years of professional experience
Work History
Rehab Program Manager
Edgecombe Health Center
2021.03 - Current
- Evaluated and advised employees on company policies and procedures.
- Evaluated and screened patients to determine needs and provide necessary support.
- Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
- Completed random chart audits and reported results to therapists and regional
Physical Therapist
ECU Health Edgecombe Hospital
2022.06 - Current
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Conducted clinical assessment and evaluation to determine patient needs.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Adapted therapy sessions and exercises according to patient progress and limitations.
Rehab Program Manager
Sava Senior Care
- Enforced state and federal regulations as well as company policies and procedures for strict compliance
- Authored and disseminated departmental reports and statistics compliant with policy and privacy standards
- Monitored daily performance and patient outcomes to maintain quality assurance
- Orchestrated adequate staffing and scheduling patterns to deliver cost-effective and quality care
- Partnered with marketing team to devise and implement comprehensive outreach program to boost growth of services
- Assessed clinical documentation to monitor management of health data and care plan coding
- Oversaw management of clinical documentation, billing reimbursement, resident rights and customer service
- Responded to needs and concerns of residents and visitors
- Conducted employee evaluations to offer personalized feedback and coaching
- Interviewed, hired and trained employees in various roles.
Physical Therapist
Rehabcare
- Directly supervised 6 Physical Therapy Assistants and managed caseload of 20+ patients over 2 sites
- Identified and properly documented patient goals, evaluated progress and planned reevaluation
- Routinely performed diagnostic and prognostic exams to evaluate muscle, nerve, joint and functional abilities
- Adhered to healthcare documentation protocol in charting patients' progress and updating departmental records using Casamba.Indirectly/directly supervised Rehab Tech in off site building manage PRN staff/caseload of up to 15 patients
- Provided informal inservices for therapy staff to include PT/ST/OT for long term care programming., Identified and properly documented patient goals, evaluated progress and planned reevaluation
- Directly supervised 1 Physical Therapy Aide and 2+ Physical Therapy Assistants and managed caseload of 25 patients
- Evaluated and assessed patients to establish measurable goals to promote restoration of functional abilities
- Assisted patients with physical movements to help restore function and lessen pain and disability
- Planned for discharges and communicated findings and progress in detailed reports
- Assisted patients with debilitating conditions such as back pain, arthritis, fractures, sports injuries, head injuries, strokes and cerebral palsy., Directly supervised 4 Physical Therapy Assistants and managed caseload of 20+ patients
- Supervising therapist of several skilled nursing and senior day centers in and around
- Hopkinsville KY
- Created individualized home exercise programs for outpatient therapy clients to improve health and wellness
- Evaluated and assessed patients to establish measurable goals to promote restoration of functional abilities.
Program Director
Rehabcare
- Oversaw completion of productivity goals and educated employees on established company processes
- Increased business revenue through proactive management of therapists and programming
- Developed and monitored budgets for Rehab program
- Managed a staff upwards of 19
- Established and implemented plan of cares for a diversified patient population., Managed program operations and provided strategic leadership for all workers
- Oversaw completion of productivity goals and educated employees on established company processes
- Assisted with / oversaw on site opening of another contract in another state
- Evaluated and implemented plan of cares for residents.
Physical Therapist
PeopleFirst
- Directly supervised 4+ Physical Therapy Assistants and managed caseload of 10+ patients
- Collaborated with practitioners by recording and sharing physical therapy outcomes and recommending modifications to treatment plans
- Evaluated and assessed patients to establish measurable goals to promote restoration of functional abilities.
Supply Sergeant
United States Army
- Prepared regular equipment and inventory reports and sent to headquarters
- Filled out requisition orders when more supplies were needed
- Facilitated equipment returns and double checked inventories.
- Supervised several soldiers, monitoring their career, safety and physical conditioning
- Instrumental in the transition from a tent hospital to a fixed hospital in Kosovo
- Provided security for Camp Bondsteel, Kosovo.
Education
Bachelor of Science - Physical Therapy
Northeastern University
Boston, MA06.1998
Master of Science - Physical Therapy
Northeastern University
Boston, MA06.1999
Physical Therapy Bachelor of Science - undefined
Skills
- Facility Policies and Procedures
- Change Management Process
- Best Practices and Standards
- Physical Assessment
- Direct Care Staff Oversight
- Performance Improvement
- Recruit Well-Qualified Staff
- Electronic Health Records Systems
- Rehabilitation Management
- Case Conferences
- Creative Thinking
- Care Planning
Timeline
Physical Therapist
ECU Health Edgecombe Hospital
2022.06 - Current
Rehab Program Manager
Edgecombe Health Center
2021.03 - Current
Rehab Program Manager
Sava Senior Care
Physical Therapist
Rehabcare
Program Director
Rehabcare
Physical Therapist
PeopleFirst
Supply Sergeant
United States Army
Bachelor of Science - Physical Therapy
Northeastern University
Master of Science - Physical Therapy
Northeastern University
Physical Therapy Bachelor of Science - undefined
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