Barbara Jones
BAYTOWN
Summary
Professional business person with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
25
25
years of professional experience
Work History
Benefits Advisor
HPONE
02.2021 - Current
- Educated clients on health benefit options, enhancing understanding and informed decision-making.
- Analyzed client needs to tailor health benefit solutions, ensuring optimal coverage and satisfaction.
- Improved client satisfaction by providing clear and concise information on health benefit plans and options.
- Conducted regular reviews of client accounts to identify potential improvements in benefit offerings or cost-saving opportunities.
Office Executive
St Mark's International Church
04.2000 - Current
- Handled sensitive information, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained all financial reporting.
Business Administrator
Denise Professional Services
01.2012 - 12.2021
- Streamlined administrative processes to enhance workflow efficiency throughout the business.
- Coordinated scheduling and communication for executive meetings, ensuring timely information flow.
- Managed budgeting and expense tracking, contributing to improved financial oversight.
- Managed day-to-day development issues.
Licensed Insurance Agent
American National Insurance Company
06.2016 - 02.2021
- Ensure compliance with all insurance regulations company policies.
- Conducted thorough needs assessment of the client financial situation and goals.
- Explain insurance policy options and benefits.
- Provided ongoing support to clients and ensuring customer satisfaction.
Education
MBA - Business Administration
Colorado Technical University
Colorado Springs, COUniversity of Phoenix
Tempe, AZSkills
- Communication skills
- Benefits analysis
- Problem-solving
- Employee relations
- Human resources expertise
- Attention to detail
Timeline
Benefits Advisor
HPONE
02.2021 - Current
Licensed Insurance Agent
American National Insurance Company
06.2016 - 02.2021
Business Administrator
Denise Professional Services
01.2012 - 12.2021
Office Executive
St Mark's International Church
04.2000 - Current
MBA - Business Administration
Colorado Technical University
University of Phoenix
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