Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Home Health Care Provider
Avionn
San Antonio, TX
11.2011 - 07.2024
Provided in-home care to elderly and disabled patients, including assistance with daily living activities such as bathing, dressing, grooming, meal preparation, and medication management.
Assessed patient conditions by monitoring vital signs and tracking changes in health status.
Accompanied patients to medical appointments to ensure understanding of physician instructions and appropriate follow-up care.
Maintained accurate records of patient assessments, treatments, medications, and changes in condition.
Performed light housekeeping tasks related to the safety of the patient's environment.
Administered prescribed medications according to physician orders while documenting dosage amounts and times taken.
Provided emotional support to patients dealing with illness or disability challenges.
Monitored nutrition intake levels by preparing meals based on dietary requirements and restrictions.
Assisted with physical therapy exercises as directed by a physical therapist or nurse practitioner.
Provided companionship through conversation, outings, reading aloud, playing games.
Participated in continuing education programs relevant to home health care provision.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Hotel Front Desk Clerk/Concierge
St. Anthony Hotel
San Antonio , TX
10.2005 - 11.2011
Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
Processed payments from customers for room charges and incidentals.
Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
Provided information about the hotel's amenities, services and surrounding areas to guests.
Conducted regular audits of front desk operations to ensure compliance with established standards.
Verified accuracy of billing invoices prior to submitting them for payment processing.
Managed cash drawer according to established accounting guidelines.
Performed administrative duties such as filing documents, preparing correspondence.
Arranged special accommodations for guests to enhance visitor experiences.
Helped patrons find entertainment and sporting events, making reservations, and enhancing customer experience.
Arranged tours, taxis or restaurant reservations for customers.