Barbara Lee
Pearland,TX
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
27
27
years of professional experience
Work History
Office Assistant
Perry Homes
Manvel , TX
2011.09 - 2024.09
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Coordinated travel arrangements for staff members, including making reservations for flights or hotels.
Office Assistant
Ameriapraise, Inc
Pearland , TX
2007.01 - 2009.06
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Assembled sales reports based on comparable research.
- Researched neighborhood sales comparable, flood maps, and comparable photos for appraisals.
Billing/Verification Office
Bateman Family Practice
Pearland , TX
1997.08 - 2003.06
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Contact person for insurance companies, handled non-payments and patient.
- Filed Claims electronically & checked reports, sent monthly statements.
Education
High School Diploma -
Pearland High School
Pearland, TX1977-05
Skills
- Customer Service
- Database Management
- Inventory Management
- Data Entry
- Invoice Processing
- Office Administration
- Business Administration
- Appointment Scheduling
Timeline
Office Assistant
Perry Homes
2011.09 - 2024.09
Office Assistant
Ameriapraise, Inc
2007.01 - 2009.06
Billing/Verification Office
Bateman Family Practice
1997.08 - 2003.06
High School Diploma -
Pearland High School
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