Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Barbara Liberis

Montclair,NJ

Summary

Dynamic Practice Manager with a proven track record at George N. Liberis, M.D., FACS, enhancing patient satisfaction through effective schedule management and empathetic communication. Expert in medical coding and billing, I successfully improved revenue and streamlined operations, fostering a collaborative team environment that elevated care quality and operational efficiency.

Managed all billing, coding, insurance verification, pre-authorizations, claims submission, denial follow-up, and appeals.

I oversaw patient scheduling, surgical logistics, patient education and counseling, inventory, and electronic prescriptions. I assumed responsibility for the answering service, ensuring proper triage and mitigating potential adverse outcomes. I assisted with minor office procedures and maintained operational excellence across all administrative areas.

Overview

27
27
years of professional experience

Work History

Practice Manager

George N. Liberis, M.D.,FACS
07.1995 - 07.2022
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Ordered all office supplies and kept check on inventory levels.
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
  • Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
  • Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
  • Oversaw accounting, budgeting, and financial reporting.
  • Improved practice revenue through effective financial management and strategic cost reductions.
  • Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
  • Created and implemented organizational policies and procedures.
  • Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
  • Developed and implemented strategies to improve patient access, satisfaction and care quality.
  • Coordinated with insurance providers to streamline the billing process and minimize any delays in reimbursement.
  • Collaborated with marketing teams to develop promotional materials that effectively highlighted the practice''s unique offerings.
  • Negotiated contracts with vendors, securing favorable terms for the practice while maintaining quality service levels.
  • Spearheaded initiatives aimed at improving community relations, including hosting events such as health fairs or seminars on relevant topics in healthcare management.
  • Negotiated with suppliers to secure cost-effective purchasing agreements for medical supplies.
  • Managed all aspects of billing and coding, reducing errors and improving reimbursement rates.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Ordered all pharmacy supplies and kept check on inventory levels.

Education

Master of Science - Neuroscience

Duke University
Durham, NC

Bachelor of Arts - Psychology

Wellesley College
Wellesley, MA
06-1972

Skills

  • Schedule management
  • Practice management
  • Staff management
  • Workflow management

    • Medical Coding, Billing, Follow up, Appeals

Languages

Italian
Native or Bilingual
English
Greek
Native or Bilingual

Timeline

Practice Manager

George N. Liberis, M.D.,FACS
07.1995 - 07.2022

Master of Science - Neuroscience

Duke University

Bachelor of Arts - Psychology

Wellesley College

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