Background Demonstrated track record as a manager with the ability and willingness to work at both the strategic level and to oversee projects and programs at the detailed level. Proven record of process improvements in a fast-paced high volume business. Experienced in leading and training user groups through technology solutions. Practical knowledge of implementing automated processes. Well-developed attention to detail that endured successful execution of projects. Recognized as a strategic thinker and creative problem solver with solid business analysis and configuration expertise. Consistent track record of completing projects in a timely and efficient manner. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.