Barbara Mccollum-Johnson
Jacksonville,Florida
Summary
Proven leader with extensive experience in managing teams for the State of Alabama Department of Education and Lucky Duck Arcade. Excels in customer service and team leadership, enhancing customer satisfaction and employee productivity. Demonstrated ability in time management and decision-making, achieving tasks efficiently. Skilled in fostering professional environments and improving service delivery.
Overview
2004
2004
years of professional experience
Work History
Home Health Aide
State Of Alabama Department Of Public Health
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Aide
Northwest Mental Health of Alabama
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Cashier
World Bingo
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager
Lucky Duck Arcade
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
State Of Alabama ABC
09.1994 - 07.2003
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma - General Studies
Walker High School
Jasper, AL05.1986
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
State Of Alabama ABC
09.1994 - 07.2003
Home Health Aide
State Of Alabama Department Of Public Health
Aide
Northwest Mental Health of Alabama
Cashier
World Bingo
Manager
Lucky Duck Arcade
High School Diploma - General Studies
Walker High School
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