Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Barbara McDuffie

Gary,IN

Summary


Well-qualified Leasing Agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Leasing Agent

Living Well Homes
05.2024 - Current
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
  • Scheduled various contractors to complete needed work on vacant and occupied units.

LEAD DISPATCHER

Espinoza LLC
02.2019 - Current
  • Begin morning by pairing drivers to vehicles appropriate in cargo space for route size.
  • Walk new hires through their role in the company.
  • Troubleshoot van and device issues as drivers work their route.
  • Send help to drivers who fall behind and give encouragement to boost morale.
  • Troubleshoot with drivers when problem deliveries occur; ie. wrong address, wrong gps location, unsafe deliveries and business closed issues.
  • Work directly with Amazon personnel to ensure a smooth load up, and end of day.
  • Inspect and report major changes to fleet equipment.
  • Drive fleet to repair shop as needed.
  • Follow company protocols while loading up to 210 stops/350 packages per day.
  • Assist new hires with load up.
  • Safely navigate to each stop and use caution to place packages at the location.
  • Communicate with dispatch to assist fellow drivers when the assigned route is complete.
  • At the end of day, return packages that cannot be reattempted, recheck fleet equipment and sanitize vehicle.

DELIVERY DISPATCHER

Sherwin-Williams
10.2018 - 02.2019
  • Organize and keep track of multiple drivers as they complete their assigned routes for the day.
  • Perform real time updates to customers and to supervisors concerning arrival and completion times for each stop.
  • If breakdowns occur on the road, troubleshoot and send out new fleet vehicles as needed.
  • Assist in new employee training.

Education

ASSOCIATE - Business Management

Ivy Tech Community College
Gary, IN
05.2010

HIGH SCHOOL DIPLOMA - undefined

Roosevelt High School
Gary, IN
02.2008

Skills

  • Logistics
  • Leasing and sales
  • Goal-oriented mindset
  • Fair housing policies
  • Rent collection
  • Property tours and inspections
  • Microsoft Word/Excel
  • Dispatching

Certification

  • Chauffeur's Permit, 2020
  • DOT Medical Card, 2020
  • DOT for hire license, 2020

Personal Information

  • Willing To Relocate: Anywhere
  • Availability: Willing to relocate: Anywhere
  • Driving License: Chauffeur's Permit

Timeline

Leasing Agent

Living Well Homes
05.2024 - Current

LEAD DISPATCHER

Espinoza LLC
02.2019 - Current

DELIVERY DISPATCHER

Sherwin-Williams
10.2018 - 02.2019

HIGH SCHOOL DIPLOMA - undefined

Roosevelt High School

ASSOCIATE - Business Management

Ivy Tech Community College

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