I take pride in meeting or exceeding customers expectations through quality, integrity and service.
Overview
24
24
years of professional experience
Work History
Antique Dealer
Self Employed
Portland, OR
01.2015 - 02.2020
Domestic Import and Export of Unique Antique Items
Shut down due to Covid restrictions
Customer Service and Production Control Manager
Western Precision Products Inc.
Tualatin, OR
09.2004 - 09.2015
• Job duties include, but are not limited to the following
As the main point of contact for all customers I worked daily to expedite per MRP requirements to insure OTD.
Created strong relationships with vendors to meet budget requirements for the customer. • Overseen all office and inventory staff, including, training, scheduling, hiring, firing and yearly performance reviews.
Met all cost saving requirements from upper management each year on average of 13%annual decrease in payables.
After excepting a roll in Management, I Exceeded Monthly Customer sales number requirements handed down by upper management with a 98% success rate, resulting in only 2 of 84 months, being non-record breaking. Average monthly sales rose from 250k to over 1 million per month.
Developed, trained and implemented production control policies and procedures to ensure effective operations.
Monitored inventory levels, identified trends and forecasted future needs for raw materials, parts, supplies and equipment.
Coordinated with vendors to ensure timely delivery of required materials.
Maintained accurate records of all production activities including labor costs, resource allocations and output volumes.
Apartment Manager
Kerr Properties
Portland, OR
02.1996 - 09.2004
-Job duties include, but are not limited to the following
Managed 125 unit Property
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Managed all maintenance requests from tenants in a timely manner.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Built strong working relationships with outside vendors resulting in exceptional cost savings.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Processed evictions when necessary in accordance with state laws and procedures.
Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Education
Associate of Arts - Business Management
Clackamas Community College
Oregon City, OR
09-1993
High School Diploma -
John Marshall High School
Portland
06-1991
Skills
Full understanding of Property Management and the financial aspects
Familiar with using systems such as Yardi, Appfollio and other electronic forms of Production as well as time Management
Continuous Improvement and Personal Development
Quality Control, OSHA Compliance
Team Development with Strong Leadership Abilities
Staff and Production Scheduling Training and Management
Procurement Specialist, Cost Evaluation and Inventory Control